Tag Archive for: CSA

Every year, the American Transportation Research Institute releases an annual report regarding the top 10 concerns of trucking professionals for this year. The ATRI spends months gathering data through surveys, analyzes responses from all over the industry, and releases information on key focus areas for the upcoming year.

Infinit-I offers instantly deployable solutions to several of these topics. Minimize four of the top 10 trucking industry concerns today.

CSA Score


The CSA program ranks professional drivers based on their performance and safe driving record. CSA points are based on a truck driver’s actions based on the severity of the infraction and then awarded to the driver’s employer. It can be assumed that a company with a high CSA score employs a fleet of unsafe drivers.

An elevated CSA score will negatively impact the overall success and profitability of a trucking company, mainly regarding insurance eligibility and costs.

Infinit-I offers a comprehensive CSA module (84 videos and 7 expert webinars) specifically designed to reduce CSA scores through awareness and behavioral changes. This module is immediately deployable to your entire fleet.

Hours of Service


Frequently shifting regulations have led to confusion and misunderstandings surrounding the hours of service changes that took place this year. Drivers now question when to switch to off-duty, whether they can take an extended break, and how their detention pay will be affected.

Drivers who are not fluent in the new language presented in the HOS regulations are liable to receive violations for HOS infractions. Even simple mistakes can lead to non-compliance violations that pose a serious impact on CSA scores.

Proactivity and training are your best option to avoid violations and preserve (and even reduce) your CSA score. Our course catalog contains a 10-part series that breaks the entire concept down into easily digestible, microlearning sessions designed for knowledge retention.

Insurance Costs


Freight operators are continuously challenged by the rising cost of insurance for commercial vehicles. In recent years, numerous trucking companies have had no choice but to cease operations in surrender to rising insurance premiums.

One way to reduce your insurance costs is to manage your risk. Invest in your safety culture by curating the safest fleet on the road. Proper continual training of your fleet will lead to improved driver behavior and break negative behavioral patterns.

Company culture, awareness training, technology usage, etc. are all intangible factors that will influence your insurance renewal rate. Infinit-I provides you with all the training you need to prove your dedication to safety and your fleet’s performance enhancement.

Driver Retention


As with any job, adequate and competent leadership can make or break an employee’s satisfaction. This is especially true in trucking, where the number of jobs industry-wide heavily outweighs the number of drivers.

The driver shortage creates an imbalance that favors truck drivers over trucking companies. A driver can leave one company for any reason, post a resume, and have the phone ringing in minutes from quota-hungry recruiters scouring the nation for drivers.

In the haze of fluorescent lights, computer screens, and KPIs, we can become laser-focused on creating the safest and most efficient fleets on the road. In doing so, it is easy to forget your drivers are people. They deserve respect and loyalty, too, especially since their job takes place out on the front lines at the heart of the operation.

Your operations team and your drivers should be experiencing a fulfilling relationship: one of give and take, one of bonding, one of mutual respect. If your dispatchers and drivers aren’t experiencing a fulfilling relationship, the job is simply not worth it. They will move on.

The average onboarding cost of one truck driver hovers around $10,000. How many new drivers do you bring on per year? Most trucking companies experience between 85-105% turnover. Our safety program is proven to significantly reduce turnover rates. One extremely successful client experienced a 53% reduction in turnover after implementing our platform.

While a 53% reduction is the best-case scenario, consider how a modest 5% reduction in turnover would impact your bottom line. With a fleet of 100 trucks, a 5% reduction would save your company $50,000 annually. Use the following formula to figure your savings.

Premier Event


In collaboration with the ATRI president and COO, Rebecca Brewster, Infinit-I is proud to present effective solutions to the Top 10 trucking industry concerns rolling into 2021.

ATRI Explains – Top 10 Concerns

  • – Examination – Each concern is explored in-depth
  • – Impact – How each concern affects your company
  • – Preparation – What you should do now
  • – Solutions – Maximize business outcomes

Join us for expert advice on how to strategize, develop, and deploy a plan of action designed to meet safety-related challenges head-on. Learn how Infinit-I can greatly minimize at least 4 top worries of 2020.  Check out the replay here.

Rebecca Brewster employs an ​unwavering commitment to the trucking industry, made apparent by her award-winning performance and contribution to the trucking industry in her 27 years at ATRI. The information presented by our featured speaker will prove to be invaluable to your company.

Want to minimize these top concerns within your company? Find out more – schedule a demo.

Three red semi trucks parked next to each other | improve CSA scores

If you’ve been in the trucking industry long, you know all about poor CSA scores, and you’ve heard the dreaded words. The words you hear after something terrible happens. The words uttered again and again inside courtrooms. The words that can mean the difference between walking away and paying out hundreds of thousands of dollars to a plaintiff:

“Prove it.”

If you can’t prove it, it didn’t happen.

In this day and age, trucking companies must have clear and accessible documentation for every log, every training hour, and every incident to keep CSA scores low. Because poor CSA scores might clench the deal in the courtroom.

And, if a trucking company can’t provide irrefutable documentation when the time comes, then legally, it didn’t happen.

What is a CSA score?  And how can a poor CSA score affect me?

CSA stands for Compliance, Safety, and Accountability, and is a reflection on both drivers and trucking companies. CSA scores reflect driver behavior on the road and cover everything from problems with tires to speeding tickets to wrecks. Poor CSA scores can cause major negative effects for your company.

Keeping CSA scores low helps your company mitigate soaring insurance premiums and gives you a leg to stand on in court.

A poor CSA score says to clients, insurance companies, and plaintiffs that a driver and his or her company doesn’t have a strong culture of safety.

Your CSA score can impact not only insurance premiums but can also play a big part in getting and retaining clients. Shipping companies and other prospects want to know that a company will transport their goods safely and efficiently, as they are also held responsible in the event of an accident.

How can I improve my poor CSA scores?

Our online, mobile-friendly training tool equips drivers with the safety knowledge they need to keep CSA scores low and keep your business on the road. Safety training can be completed quickly and easily while your driver isn’t actively driving the truck, such as during loading and unloading, and the results are stored and available immediately.

Instant, cloud-based documentation at your fingertips

Our online training tool does the documentation for you and keeps it stored safely in the cloud, with easy access whenever you need it. 

Check out our whitepaper for more information on maintaining your safety culture and keeping CSA scores low.

So, whenever you’re told to “prove it,” you can.

Key Takeaways to Improve Poor CSA Scores:

  • • Keep CSA scores low with ongoing, easily accessible training 
  • • Document your training records in the cloud, for consistent and accessible documentation any time you need it
  • Download our guide for more on creating, building and maintaining your safety culture, to keep CSA scores low, and help decrease business risks

View our clients CSA score improvements

three semi trucks driving toward the camera | poor CSA scores

Compliance, Safety, and Accountability (CSA) shouldn’t just be a priority for your business, but a core value as well. So we’ve compiled our top three ideas for maintaining and improving CSA scores, to help your business develop a culture of safety and keep your drivers on the road.

Keeping your drivers on the road is a top priority, and it’s the only way your transportation company stays in the black. But with 5 million other drivers on the road every day, it’s crucial that drivers maintain a proven track record of safety. That’s why the DOT keeps and maintains CSA records—to ensure that all drivers are safe on American roadways. 

How are CSA scores calculated?

CSA scores measure safety violations, inspections, violations, and crashes for every driver and transportation company.

The Federal Motor Carrier Safety Administration (FMCSA), a division of DOT, records behavioral data to calculate CSA scores.

Drivers and carriers alike are held responsible for keeping CSA scores low. Noncompliance can result in warning letters and even investigations from the DOT. 

Tips for Improving CSA Scores:

  1. Keep trucks properly maintained. If a company’s documentation reflects consistent maintenance problems on its trucks, that company’s CSA scores will reflect it. Make sure 100% of your fleet gets regular maintenance, tire changes, and always keeps fire extinguishers on board. Those are just a few maintenance must-haves to keep CSA scores low.
  2. Hire and keep the best drivers. CSA scores are publicly available and should be part of your screening process for new hires. And once you hire great drivers, it’s always a challenge to keep them on board. Our online tools can keep them engaged and appreciated while they’re on the road. 
  3. Invest in training. High quality, easily accessible training is the key to promoting your company’s culture of safety, which goes a long way toward improving CSA scores. Download our whitepaper for tips on training your entire fleet to maintain safety while on the road. 

Compliance Doesn’t Have to be a Four-Letter Word.

With our easy-to-use online training tools, drivers can stay up to date on the latest compliance issues, make sure they have the tools to succeed and keep your business profitable and in good standing with the DOT. We make it easy for drivers and companies alike to stay in compliance and mitigate safety-related costs such as litigation and rising insurance premiums.

Key Takeaways for Improving CSA Scores:

  • Keep trucks properly maintained
  • Hire and retain the best drivers 
  • Train and equip your drivers with CSA best practices using our online training tool

Use our handy guide for improving and maintaining your CSA score

View our clients CSA score improvements