Tag Archive for: Driver Behavior

8 Ways Truckers Relieve Stress During the Pandemic

As the excitement from the relaxed HOS regulations is feigning, truck drivers are beginning to feel the reality of their new normal.

Oil prices are tanking, good miles are rare, and brokers are paying less for the few available loads. Truck drivers are the backbone of the supply chain. Why are they taking the biggest hit?

Throughout the pandemic, some drivers have taken extreme measures to fight for justice. Several have joined forces to protest, asking the government to step in and further regulate the industry.

In April and May, truckers have been seen slowing down highway traffic in California, circling the capitol building in Phoenix, and lining Constitution Ave. in Washington D.C. The blaring of air horns even got the attention of President Trump who tweeted:

But regulation is a double-edged sword. You may feel regulation will help; you may not always agree with the outcome.

This type of protesting can be dangerous. Slowing down traffic on the highway puts truck drivers and the public in danger. Truckers have options, though. Driving is one of the many professions that offer the freedom to explore new things.

Here are 7 things truck drivers are doing to maintain their mental health during the Coronavirus pandemic.

1. Video chat with family and friends

One of the most difficult parts of the job for most truck drivers is being away from friends and family. Sure, you can call and text (while parked) throughout the day. But texting lacks emotional connection. While talking on the phone is a great means of communication, there is a better way.

Drivers are using video chats to connect with friends and family. What once was only displayed in science fiction television shows, like Star Trek or the Jetsons, is now available at your fingertips.

iPhone users can connect through the Facetime feature. If you don’t have an iPhone, don’t worry. Many social media platforms offer video chat capabilities through their messaging service. (e.g. Facebook Messenger, Snapchat, Instagram, etc.)

2. Explore Podcasts

Remember the old days, when you heard people talking on the radio instead of hundreds of commercials?

Good news! There are still countless radio talk shows available online, they have just been rebranded. Now we call them podcasts.

There are hundreds of thousands of podcasts you can access through free music apps like Spotify, Pandora, iHeartRadio, etc. And the range of categories is never-ending.

There are radio shows for car junkies, true crime fans, finance experts, video game reviews, politics, news, and mystery series to name a few. The list goes on and on!

3. Create your own playlist

If you listen to the FM radio today, you already know that in-between commercials, they replay the same 5 songs all day.  Get creative, make your own playlist.

A playlist is a modern-day mixtape that you can customize in most music apps. So now, when you had your fill of those podcasts, queue up all your favorite songs and jam on!

4. Go for a walk

It has been repeatedly proven that walking is extremely beneficial to your overall health and wellness. Truck drivers are lucky because they get to explore new areas daily.

After sitting in the truck all day, it will feel great to get your blood flowing. You’ll be able to get thousands of steps in now that you have your playlist ready to go.

5. Try Geocaching

Have you ever heard of a geocache (Geo-CASH)? It’s basically a worldwide scavenger hunt that uses GPS to lead you to a treasure. While you are out walking, give it a try.

Those who participate leave a container (called a cache) at a hidden location. The container could be anything from a giant ammo box to a camouflaged pill bottle.

Inside, players will leave a small treasure like a rare coin, small trinkets, or a clue to a larger cache. While preplanning your next load, do an internet search for geocaches in that area. You never know what you might find.

6. Learn a new skill

There are countless tutorials online where one can learn any new skill, from knitting to painting to learning to play a musical instrument.

It might be difficult to carry a guitar with you everywhere you go. Grab a harmonica instead. Its small, versatile, and can fit in your shirt pocket.

Then head over to the internet and find a harmonica tutorial. You’ll be playing like Neil Young and Bob Dylan in no time.

 

7. Journaling

Try expressing yourself through a creative outlet like journaling. A search for “trucker journal” returned some journals specifically for truckers.

Fill the empty pages with all the thoughts running through your mind. Most people find that journaling helps them work through personal issues and makes difficult decisions easier.

Trucker Journal    Pink Trucker Journal

 

8. Catch up on Safety Training

If you work for a reputable trucking company, you probably have a backlog of safety videos to catch up on.

Even if you have been driving for years and years, it never hurts to refresh your mind on safe habits. Catch up on your training and as always, stay safe out there.

Take Care of Yourself

Maintaining your mental health is just as important as your physical health during the Coronavirus pandemic. Use this time to reflect, be productive, and improve.

 

 

Here’s some articles you might have missed:

CSA Score Reduction, How to Challenge FMCSA Crash Rulings

Safety Managers’ Relief; The Drug and Alcohol Clearinghouse

Speeding Tickets Jump Drastically during COVID-19

Trump Ensures Safety of Truck Drivers with PPE donation

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Safety Managers’ Relief; The Drug and Alcohol Clearinghouse

Safety Managers' Relief; The Drug and Alcohol Clearinghouse

The logistics industry is littered with chatter about the FMCSA’s new drug and alcohol clearinghouse. These new federal regulations change the way trucking companies and CDL holders report data. But what exactly is a clearinghouse?

A clearinghouse is an information hub. It is a source that collects and stores information for a set of users. In a project that has taken years to come to fruition, the federal government has is using this structure for the convenience of trucking companies and CDL holders alike.

What is the Drug and Alcohol Clearinghouse?

The new Clearinghouse is a secure online database that contains records of violations of FMCSA drug and alcohol testing programs. Available information includes:

  • Positive drug or alcohol test results
  • Altered drug or alcohol test results
  • Drug or alcohol test refusals
  • Return to duty status
  • Follow up testing plan
  • SAP process completion date

The information in the database is not available to the general public, so don’t worry about your private information being released. Only select registered users can access the clearinghouse including employers, medical review officers, substance abuse professionals, and CDL holders.

Who is required to use the Clearinghouse?

Anyone who holds a Commercial Driver’s License or a Commercial Learner’s Permit can use the clearinghouse to access their records. Employers of CDL/CLP holders who operate motor vehicles can use the information to expedite their hiring process.

Drivers will have access to their own information in the Clearinghouse. There is no charge to view their electronic record. They will be able to view their drug and alcohol program violation information and the status of their return-to-duty process.

Medical Review Officers will use the database to report information gathered during DOT physicals and drug or alcohol tests. MROs must report to the clearinghouse database within two days of a failed or refused drug test.

Substance Abuse Professionals are required to report when a CDL/CLP holder is registered in a SAP program and information about a CDL holder’s return to duty activities. They also must identify the dates regarding SAP assessments, completion, and eligibility to RTD.

Use this flow chart to determine your role.

 How will I use the Clearinghouse?

  • REGISTER – Every user must register to use the clearinghouse. Make sure you determine your user role before registration. Your options are Driver, Employer/CTPA, or SAPs/MROs.
  • CONSENT – After registration, drivers must consent to having their records pulled by employers.  * Drivers are not required to register for the Clearinghouse, records will be filed under their CDL number if they do not have an account. Drivers must be registered to respond to electronic consent requests from prospective and current employees.
  • QUERY – Employers will search the database to determine if the driver’s clearinghouse record contains information about drug and alcohol program violations.
  • SAFETY – Improve road safety by preventing CMV related fatalities and injuries. Documents and readily available records will allow employers to make informed hiring decisions. Drivers with a drug/alcohol history might find it more difficult to find a job.

How does the clearinghouse improve roadway safety?

The Drug and Alcohol Clearinghouse provides employers with access to drug and alcohol violation information in real-time. It is a one-stop shop, making it easier to conduct pre-employment investigations and set qualifications.

The clearinghouse will also make it harder for drivers to conceal violations that normally might slip through the cracks. Access to the information provides more insight into a driver’s background and helps ensure employee compliance.

The database is a vital online tool to identify CMV drivers who have refused or failed drug tests.  It will also identify those who have failed to complete a Return to Duty substance abuse program.

Stay Informed

Browse the website, read FAQs, and subscribe for email updates after you register for the clearinghouse.

Affected Sectors

The new Clearinghouse will impact all CDL holders who operate commercial motor vehicles.

  • Interstate and intrastate motor carriers
  • Passenger carriers
  • School bus drivers
  • Construction equipment operators
  • Limousine drivers
  • Municipal vehicle drivers (e.g. waste management vehicles)
  • Anyone subject to FMCSA drug and alcohol tests

Effective Dates

As of January 6, 2020, employers will now be required to report all drug and alcohol violations to the Clearinghouse. This online database will be used as a tool to conduct inquiries about CDL holders, check RTD status, and eligibility to operate a CMV.

The information stored in the Clearinghouse is relevant to incidences occurring after January 6, 2020. If a violation occurred before that date, it will not be displayed in the Clearinghouse. It is important for safety officers to keep that date in mind throughout the recruiting process.

Drivers do not have to be registered to the clearinghouse for a violation to be attached to them. Clearinghouse records will be associated with their CDL number.

All drivers can choose how they want to be notified of changes to their records. They are given the option of mail or email notifications at the time of registration. Drivers will receive a notification any time information is added, removed, or updated.

How do I consent?

Employers are required to gain consent, written or electronically, from all drivers in order to pull their records. They will then use the Clearinghouse to investigate all CDL/CLP drivers annually and for pre-employment purposes.

Owner Operators will follow a slightly different procedure. They must contact the Clearinghouse to designate an administrator to update their records since they are self-employed.

This streamlined process will create a more transparent view of the driver’s drug/alcohol history. More visibility leads to easier recruiting processes for most companies. And drivers gain the advantage of being able to see firsthand what is on their records instead of relying on word of mouth from safety departments and recruiters.

For more information or to register, go to https://clearinghouse.fmcsa.dot.gov/

 

What you may have missed:

Speeding Tickets Jump Drastically during COVID-19

Logistics Layoffs; How the Industry is Shifting

Logistics – Legal Trouble after COVID-19

Trucking Safety in a Time of Pandemic

Exclusive Coronavirus Information for Truckers

 

 

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Speeding Tickets Jump Drastically during COVID-19

A Speeding ticket is more than just a Fine.

If you asked 100 truck drivers what their dream highway looked like, you would likely get the same answer across the board: Decreased commuter traffic.

Many truck drivers have gotten their wish as commuters have been encouraged to shelter in place and work from home during the coronavirus pandemic. Complying with social distancing rules may have cleared up traffic, but free and open highways give truck drivers little wiggle room.

How does speeding affect your CDL

A moving violation can have a severe impact on your driving record. The consequences vary in severity depending on how often and what kind of ticket you get.

Speed limits are not included in the FMSCA waivers issued in the emergency declarations. Drivers hauling emergency goods will still be assigned CSA points if they are caught speeding.

A truck driver’s safety record is measured by a federal regulatory point system called CSA (Compliance, Safety, Accountability). Infractions are based on a point system; The worse the violation, the more points are given to the driver. A driver that has been issued more violations will have a higher CSA score.

For example, a driver who is given a ticket for 6-10 mph over the speed limit will also receive 4 CSA points. If a driver is caught speeding 11-14 mph over, 7 CSA points will be assigned. And for drivers clocking in at 15+ mph or in a construction zone, 10 points will be tacked on to their CSA score.

Speeding tickets can even affect your license when you are off duty. Multiple citations in a personal vehicle can lead to suspension or revocation of a CDL.

Trucking companies who utilize safety monitoring systems have a duty to reprimand drivers even if no ticket was issued. Reckless driving, even without a citation, means you are putting your life, your career, and the safety of others at risk.

More speeding tickets

Reports in California show that even though traffic volume has decreased 35%, citations for excessive speed have skyrocketed at an alarming rate.

Empty highways created a false sense of security, not only for truck drivers, for four-wheelers too. It seems safer to drive at excessive speeds when there is less congestion.

 “Higher speeds can lead to much more serious injuries and significantly increase the chance of death should a crash occur.” – CHP Commissioner Warren Stanly

With everything a truck driver has to lose, why do they do it?

The Heat is On for Truck Drivers

For most truck drivers, getting paid by the mile means the more you move, the more you make. Drivers who cover more ground in a given week bring home extra money. A per-mile rate of pay is incentive enough for some drivers to put the pedal to the metal.

On top of that, truck drivers build their reputations on whether they can pick up and deliver on time. A driver can plan a trip down with plenty of time to spare, but one traffic jam or work zone can throw the whole thing off-kilter.

The pressure is especially intense during the pandemic. Truck drivers focus on delivering basic needs to consumers as quickly as possible.

For a truck driver, a speeding ticket is not just an inconvenience or a fine. It could mean losing their job or even their license. Multiple traffic violations make it more difficult for truckers to find work.

A clean driving record is a hiring requirement for reputable trucking companies. A driver with heavy boots will be at a disadvantage if they find themselves back in the job market. Keep these things in mind every time you hit the road:

  • – Always comply with traffic laws.
  • – Keep an eye open for speed changes.
  • – Be alert in work zones.
  • – Plan your trips with extra time.
  • – Slow down for curves.
  • – Anticipate downgrades.

As the economy regains equilibrium, so will the roadways. Civilians will begin commuting back and forth to work, to church, shopping, etc. Remember, the rules of the road do not disappear and reappear with the flow of traffic. Always keep your safety and the safety of others on the top of your mind.

 

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Logistics Layoffs; How the Industry is Shifting

Logistics Layoffs; How the Industry is Shifting

The Coronavirus pandemic has had a larger impact economically than medically in the United States so far. Since December of 2019, nearly 1.4 Million additional workers have filed for unemployment. The total number of unemployment claims rose to 7.1 million as of the close of March 2020.

Comparatively, as of late April 2020, there have been 820,000 confirmed cases of Coronavirus in the United States. This means that 60% more people have been laid off than have tested positive for the virus.

Why is this happening?

While social distancing has been successful in slowing the spread of Coronavirus, the country’s economic growth has also drastically slowed. U.S. citizens have been encouraged, and sometimes mandated, to stay in their homes and away from others. The necessary steps we have taken to contain the virus have had a severe impact that would have been difficult to predict.

To maintain balance, the response has been cutting expenses. Layoffs and furloughs work by the same principles of supply and demand. While management typically does not look forward to reducing its headcount, it is sometimes the only option to maintain the health of the business in the future.

Why does a company lay off employees?

Restaurants, retail stores, entertainment arenas, and more have been ordered to reduce operations or close completely. These companies work diligently to maintain a balance between their number of customers versus the number of employees.

The companies who perfect this practice gain a competitive advantage because they are properly servicing their customers with an efficient number of workers. Without customers, these businesses cannot afford to keep their employees on the payroll.

Due to the pandemic, customers are forced to stay home, and little revenue is coming into the companies. It is not essential to retain the current number of employees. To focus on long term goals, companies have had no choice but to make serious adjustments to their current procedures. A major way to reduce operating costs is to layoff, furlough, or terminate current employees.

Layoff vs. furlough

Reducing headcount is the short-term solution to a long-term plan for the business. It allows the company to prepare for recovery instead of upsetting the balance between customers and employees.

·        Layoff – a discharge of a worker or workers. 

Layoffs are sometimes necessary to preserve future performance. If you have been laid off recently, it does not necessarily mean you were bad at your job.

Companies resort to layoffs to permanently reduce their workforce. The frequency of layoffs increases when operating costs get too high, during economic recessions or, in this case, national emergencies.

 

·        Furlough – a layoff, especially a temporary one, from a place of employment

If you have been furloughed, it usually means you are temporarily off work until your company starts to bounce back. Furloughs are a short-term solution for the company so they can recover from losses. It works by eliminating payroll costs but keeping the employee “on the books.” Furloughed employees are usually asked to come back to work as soon as the balance is restored.

 

Professional Driver Job Market

Auto-haulers have seen a massive decline in available jobs because the balance has been upset. Most car manufacturers have reduced their headcount and consumers are not buying cards during the pandemic.

Self-isolation has caused several commuter drivers to drastically reduce the amount of road time they experience each week. Since thousands of people are working from home or have been laid off, the demand for diesel fuel and gasoline has drastically faltered.

Oilfield services are experiencing historically low oil prices, resulting in surplus inventories and decreased production. Thousands of people have been left without work. Many of these workers and contractors have CDLs and are looking to transition into other sectors.

Reduced fuel consumption makes fewer jobs available since there is a decreased need. This also drives the price lower. Gas haulers are taking a hard hit for the time being. As the economy normalizes, however, the need for fuel should return to normal.

A decreased number of commuters combined with social distancing regulations has forced many truck stops to lay off their employees. Truck drivers are feeling the brunt of this as well. They are no longer able to eat at the dine-in restaurants or use the driver’s lounge at truck stops. The effect is far more widespread than could have been predicted.

What now?

Trucking is its own beast. Once you are in it, you are in it for life. Whether you’re a professional driver, dispatcher, planner, etc. you will most likely stay within the industry. But that doesn’t mean there are no options after you’re laid off.

The success of a trucking company is very much dependent on their capacity and the amount of freight available to move. Certain sectors, such as food and pharmaceuticals, have seen success throughout the pandemic because the demand has increased.  Freight activity and rates are quickly dropping in all sectors.

But there is hope. The internet holds unlimited amounts of information about different sectors of the trucking industry. An auto-hauler may be out of work now but could research the basics of running reefer. If your mileage has been limited due to the pandemic, use this time to try out another specialty that is booming.

The future of trucking

DMVs have shut down, new CDL holders have not been able to enter the market. When the economy returns to normal, we will see a higher demand for truck drivers. However, after several months without issuing new licenses, it will be the responsibility of current CDL holders to take on the extra work.

Current CDL holders are not able to renew expired licenses. The emergency waiver issued by the FMCSA allows those with expired licenses some relief until the end of the declaration.

Trucking companies rely on technology to make their operations as efficient as possible. You will begin seeing more companies offering remote online orientation because it greatly increases the efficiency of traditional orientation.

And truck drivers love it! New recruits will no longer have to attend a 3-day, in-class orientation before being assigned a truck. They watch presentations, safety videos, and test out from the comfort of their own home.

This convenience allows drivers to spend more time with their families while completing orientation assignments on their smartphone or computer.

Look Forward to Recovery

The economic impact of the Coronavirus has been widespread to an extent no one predicted. Eventually we will start to recover, but the trucking industry will forever be changed. To begin the path to recovery, today’s industry leaders are preparing by:

  • – Streamlining communication
  • – Harnessing technology to provide training
  • – Preparing for all potential challenges
  • – Documenting everything

Companies and drivers that can adapt and overcome to the new way of business will achieve success, just as they have before.

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Logistics – Legal Trouble after COVID-19

The dawn of the Coronavirus pandemic brought about a shift in behaviors like the country has never seen. The variance from normal created nationwide shutdowns, self-isolating citizens, and a dramatic spike in unemployment rates.

As fear of the unknown spreads across the country, one thing remains the same;

Trucking companies must keep rolling.

Truck drivers hold the responsibility of supplying the world with all its luxuries and, more importantly, basic needs. Most everything we use daily was made available to the consumer because of a truck driver. But now, grocery stores are struggling to keep products on the shelf. Consumers are buying more groceries and household items to comply with quarantine mandates.

Truck drivers are overwhelmed with the task of keeping the supply lines moving despite the ongoing pandemic. In normal operating circumstances, they haul consumer goods from the shipper to the receiver as efficiently as possible.

The COVID-19 National Emergency has created setbacks the country could have never anticipated. The panic buying trend cause truck drivers to work overtime. They have had to figure out how to cover more miles and deliver more product than they could before the pandemic.

The Department of Transportation anticipated the struggle and stepped in to offer relief from a few strict regulations. Drivers are now allowed to operate longer hours, drive with expired licenses, and operate without a valid physical.

Impact of Social Distancing

In addition to the relaxed regulations, drivers have also been enjoying the perks of empty highways and low traffic density. Work Zone activity increased because construction crews can work more efficiently without traffic congestion.

A decrease in the number of accidents/incidents can cause truck drivers to feel a false sense of security. As the public begins to reenter the community from quarantine, traffic volume will begin increasing at a significant pace.

“Don’t let your success of today lay you into complacency for tomorrow. For that is the worst form of failure.” -Og Mandino

More frequent work zone activity, increased traffic, and complacent truck drivers are a recipe for disaster. Even though the regulations are relaxed, trucking companies can still be sued for accidents and incidents. You may have a driver who is legally allowed to operate over hours, but when an incident occurs, your company and your driver will still be held liable.

Defensive strategy

The best thing any trucking company can do for their drivers is to continue their training from rookie to retiree. Most importantly, enrich your safety culture by creating awareness within your workforce. Trucking companies experience a unique challenge in continual education, however, because their fleets are rarely available to gather for safety meetings.

The University of Michigan Transportation Research Institute conducted a study on whether truck drivers at fault in accidents than passenger cars. Their research concluded that out of 8,309 accidents, the passenger vehicle was at fault 71% of the time.

The study showed that, professional drivers were only at fault in 16% of fatal car/truck crashes. It is evident that trucking companies are defensible in court, even in fatal crashes, because the fault usually lies with the passenger vehicle.

Today’s technology allows you to tackle this problem by delivering training courses online. Drivers can still participate no matter where they are located. In the unfortunate event you end up in court, a plaintiff might ask you about your digital training class. Their stance will be that there is no way to prove participation since the training courses were not administered by an actual person.

Protect your company and your drivers by providing training and assessments that secure their acknowledgement. Test them on their retention whenever possible and always get their signature.

If it isn’t in writing, it didn’t happen.

 

Be proactive

Take an assessment of your company and look at areas that need to be strengthened. If you find yourself in court, an attorney will do the same. They will attempt to destroy your company’s credibility by exposing potentials for weakness.

Relaxed DOT regulations mixed with an under-trained workforce could mean the end of your company. A quick internet search returned several articles touting exactly how to sue a trucking company. The information is readily available, trucking companies are an easy target, and the “billboard attorneys” are hungry.

Mark Rhea, a trucking industry expert, describes his experience being involved in defensive litigation for a previous employer.

“Our truck was entering a construction zone. He was following the proper procedures per his training. He checked his mirrors as he was merging to make sure he could safely get in the lane. He looked back to the front and all the cars in front had halted to a stop. We rear ended someone.

In court, the deposition plaintiff’s attorney was loaded with facts and figures. He asked if I knew how many fatalities are caused by trucks ever year. If I knew how many injuries occurred because of big trucks.

Of course, I knew the numbers were up there, but I didn’t know the exact percentages like he had researched. He was trying to diminish my credibility.

Then he began asking about our training program. He was trying to prove we didn’t properly train our drivers. It was very uncomfortable for everyone involved. Fortunately, I was able to provide documentation that our driver had received specific training courses. The wreck was not for oversight or lack of preparation; it was simply an accident.” – Mark Rhea (April 17, 2020)

Trucking Companies – To Do List

As the economy reopens, traffic will resume. Accidents will become more frequent as more drivers are utilizing the roadways. Litigation will resume, if not explode. Do not get a false sense of security while the traffic is low. Prepare your company for legal defense in the following ways:

  • – Encourage open communication
  • – Educate drivers on exemption qualifications
  • – Continue to provide proper training
  • – Document everything
  • – DO NOT SACRIFICE SAFETY

Document everything a driver is provided from the very first day of orientation. Your defense attorney will want to see proof of the driver’s qualifications, CSA scores, training record, etc. Having these documents readily available in court will make you more defensible and solidify your credibility.

The logistics industry is susceptible to court action because of the danger involved in operating tractor trailers. Accidents and incidents are inevitable; relaxed regulations make them more likely. Remember, your company is not released from liability just because a driver qualifies for an emergency declaration waiver.

Even though we are adapting to a national emergency, attorneys will not cut any slack. You can, however, take the necessary steps to make your company more defensible in court.

 

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Work Zone Ahead – We’re in it Together

National Work Zone Awareness Week (NWZAW)

NWZAW is a nationwide effort between state DOTs, road safety organizations, government agencies and private companies like Infinit-I Workforce Solutions. Its purpose is to bring safety to the forefront of your mind, especially when you encounter work zones.

Why is it important?

Everyone has experienced driving down the highway on a beautiful spring morning, trying to make the best of your commute. The air is crisp, the sun is shining. You turn up the radio as you watch the trees dance in the wind. You were so distracted by the passing landscape that you didn’t notice flashing lights warning of construction ahead.

And BOOM! Stop and go traffic.

The heavier the vehicle, the longer it takes to stop. Hopefully you became aware of the situation before rear ending the stopped car in front of you. And hopefully you didn’t lock up your breaks trying to avoid a collision.

A scenario like this is the reason National Work Zone Awareness week has become so significant. Accidents can happen in an instant, without warning. And some have found themselves staring at a busted windshield and deployed airbag before they ever even knew what was happening.

It is easy to become complacent when you travel the same route often. Muscle memory takes over and our brains filter out details of little significance. You might even find yourself at your destination with no recollection of getting there.

Sometimes, however, a new work zone can pop up overnight.  Some might reroute traffic and close lanes, making the roads we often travel unfamiliar. The annual campaign takes place in early spring, when road construction activities are at their highest. The goal is to make all drivers aware of the need for elevated caution in areas of road work.

Who does it affect?

The answer is simple. It affects every single person on the roadway: Professional drivers, commuters, motorcyclists, pedestrians, construction workers.

Construction workers?  Absolutely. Road workers put themselves in harm’s way performing necessary road work. They are especially vulnerable to work zone crashes because they do not have the protection of a vehicle.

How are truckers impacted?

Always pay close attention to speed limit changes. A traffic violation in a construction zone will have a huge impact on your CSA score. It is one of the most severe infractions. Not only will your traffic fine be doubled (in most states), speeding will also earn you 10 CSA points.

The likelihood of a trucker being involved in a fatal crash is higher than most civilian drivers simply because of the amount of time they spend behind the wheel. In 2018, 34% of fatal work zone related crashes involved the death of a professional driver.

How often do you perform these common causes of work zone accidents?

  • – Improper following distance
  • – Distraction or inattention
  • – Failure to use “lean and look” method when merging
  • – Excessive speed
  • – Ignoring blind spots

Safe drivers always make it a habit to be aware of their surroundings, especially in work zones. Traffic patterns can change instantly. Cars and trucks speed up and slow down with the flow of others. Commuters tend to become impatient and can begin driving erratically.

“Confusion, frustration, merging/distracted four-wheelers, speed limit changes, narrow lanes, and hundreds of attorneys hoping you make a mistake. Work zones are dangerous, it’s that simple.”

-Mark Rhea, President Lisa Motor Lines

In 2017, there were 18,000 work zone crashes that involved a tractor trailer. These resulted in about 4,000 serious injuries. About 25% of those injuries involved a pedestrian or construction worker.

Always treat work zones as if there are workers present. Just because you don’t immediately see them, doesn’t mean they aren’t there. Keep these best practices in mind every time you take off:

  • – Slow down and use the right lane when possible.
  • – Use hazard lights so the traffic behind you knows there is a slowdown ahead.
  • – Be careful of bottlenecks, drivers tend to cut in line at the last second.
  • – Focus – Keep your eyes on the road but be aware of peripheral action.
  • – Do not become distracted by phones or ELDs. It can wait!
  • – Pre-plan so you are familiar with your route.
  • – Perform a thorough Pre-trip inspection, ensure your tractor trailer is safe to operate.
  • – Expect the unexpected – always.

For more best practices from the DOT, click here.

How can I participate?

  • – Start the conversation with truck drivers, construction workers, and dispatchers you know. National Work Zone Awareness Week intends to spread awareness across the nation. Learn more at NWZAW.org.
  • – Wear orange on Wednesday, April 22, 2020. It acts as a visible reminder and shows support for families who have lost loved ones in work zone crashes.
  • – Slow down. Delivering your freight intact is just as important as delivering on time. No load is worth your life or the lives of others.
  • – Refresh yourself on your safety training. In the event of an accident, always follow your company’s accident protocol.

Remember, we are all in this together. Sharing the road means sharing the responsibility of each other’s safety.

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Insurance – COVID-19 impacts Premiums and Renewals

The financial effect of the Coronavirus pandemic has been widespread among the citizens and businesses of the United States. As many people are being temporarily laid off, the economy has taken a swift downturn. Most people are only purchasing essentials.

Many businesses have been forced to close their doors because of the loss of revenue. Some may be closed for good.

Are you covered?

Let’s take a look at how the trucking industry will be affected by insurance costs after the national emergency.

Trucking companies may resort to cutting costs to recover from the economic slowdown we have experienced over the last several months. They must be careful, however, as some cost cutting measures could lead to diminished safety for their drivers. Decreasing staff could mean that drivers will have to run longer hours, leading to frequent driver fatigue.

It will also put more wear and tear on the trucks and trailers. There might even be delays in installing safety technologies like in-cab cameras or online training. These situations bring about increased claim activity.

How does that affect your company?

Insurance companies have to maintain a delicate balance between inflow of premiums and what claims they can afford to pay out. Just like in the trucking industry, if that balance is interrupted, the company has to adapt to stay afloat.

Insurance companies will experience changes in their loss ratio, which means will be paying out more than usual in relation to the premiums they receive. Those covered might see an increase in premiums and renewal costs as insurance companies try to recover from the additional losses.

If the loss ratio changes too drastically, underwriters may begin performing risk assessments on existing clients. They will be very selective about who they choose to take on as insureds. It may be difficult to find coverage for companies with a higher risk for accidents/incidents.

Underwriters are already cautious about making decisions when it comes to premiums, coverage, and renewals. The COVID-19 situation can have a serious effect on their current insurable metrics. Future determining factors are likely to include conditions to coverage based on in-cab cameras, safety culture, and availability of online training.

Responsible carriers will actively manage their risks. Investing in safety is the only way to win. Carriers who cut back on safety efforts to save money are setting themselves up for failure. Insurance providers may have to resort to raising their premiums or charging a higher down payment.

How should you respond?

Communicate your efforts with your current insurance partner. Let them know you have a plan on how to survive during the crisis. Include that you are focused on safety. Even though there are social distancing requirements right now, your safety training cannot be put on hold.

Find ways to adapt to the situation if safety remains a big concern. Technology allows safety training to be delivered directly to your drivers, wherever they are, through an online platform. Your current insurers will keep that in mind when performing your risk assessments.

While it is important for your insurer to be aware of the safety measures you are taking, it is just as important for your drivers. They will enjoy the convenience of taking online orientation, remote training, and monthly training classes from anywhere. And employers can retain their peace of mind knowing they are still focused on safety, even during trying times.

What factors affect a risk assessment?

Risk assessment factors usually fall into these two categories:

  • Tangible – things that are quantifiable such as loss run, miles, commodities, CSA scores, etc.
  • Intangible – things that are difficult to measure like company culture, awareness training, technology usage, security, etc.

What might a loss control professional ask about the intangibles?

Intangibles are difficult to measure. The amount you are charged will be up to your insurer’s discretion. Your best bet is to be prepared and make sure your drivers and employees are up to date on safety training. To give you an idea, here are some questions related to the COVID-19 pandemic they might ask:

  • Did you continue safety training through the pandemic?
  • How did social distancing requirements affect your orientations?
  • How did you lead safety efforts working remotely?
  • How did you help your drivers through this time?
  • How did you manage the waivers issued by the DOT and FMCSA?

Make sure you retain records of everything provided to every driver. The only way to prove that your company has a solid focus on safety is to have documented records. The documentation should be readily available in case you need to show that all drivers are adhering to your policies.

Are we at risk of losing our business due to insurance coverage issues?

Short answer: yes.

There are many examples of trucking companies hanging up their keys because of insurance costs. If premiums increase too drastically, it can become impossible to remain operational. Here are a couple of examples of that happening:

  • Carney Trucking – Insurance premiums doubled for this flatbed carrier. They had to close their doors after 27 years in business.
  • 101 Transport – This Wisconsin based carrier ceased operations after a 70% increase in premiums.

Is there anything I can do to protect my company?

Yes. That’s the good news! As always, be proactive in managing your risk. Your insurance broker needs to see your safety-focused efforts.

Remember that if it isn’t written down, it didn’t happen.

Always keep a record of what training was performed, when it was performed, and make sure your drivers sign everything. For years, “billboard attorneys” have been attacking the trucking industry, encouraging the general public to sue truckers.

And they are ruthless when it comes to safety.

During the pandemic, truckers have been running with relaxed regulations when carrying designated items. If an incident were to occur while a driver is over normal hours, a lawyer might view this as preventative. They could say the driver was negligent and possibly fatigued because he isn’t used to this much road time.

Document everything!

In case of litigation, your best defense is proving your company’s focus on safety. Always be proactive with your safety training and awareness programs. Make sure your drivers are familiar with all your policies (drug/alcohol testing, incident reporting, etc.).

Most importantly, you must be able to prove they have been provided with proper safety training and equipment. Eliminate all reasonable doubt. Carriers need to focus on documenting training and information exchange, especially for upcoming insurance renewals.

Let’s say it again: If it isn’t written down, it didn’t happen.

 

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Pre-planning During a National Pandemic

Safety First – Prepare for Inspection

Amid the COVID-19 pandemic, E-Commerce usage has increased as the desire for social interaction has decreased. Standard operating hours are becoming a rarity as businesses are operating with a decreased workforce. Pre-planning is no longer simply about your origin and destination. Because of the widespread panic caused by the Coronavirus, now you must be prepared for closures, availability of food, and whether you’re at risk for cross-contamination.

Shippers and Receivers

Warehouse operations may have to restrict their hours as not to overwork their healthy employees. Whether or not warehouses will change their operational hours from their normal operating hours will depend on many factors:

  • Location– Is the warehouse located in an area with a dense population of people affected by COVID-19?
  • Category of Industry – Does the warehouse contain emergency or non-emergency related inventory?
  • Global Operations – May be difficult to maintain inventory if the majority of stock comes from overseas

So, what should a professional driver do if their shipper or receiver is temporarily closed?  

  1. Contact your dispatcher or fleet manager. There could be internal communication circulating about the location you are questioning.
  2. Be prepared to wait. If your shipper or receiver is operating under reduced hours or with a reduced workforce, they are likely offering detention pay for the time you have to wait.
  3. Be patient. Even though professional drivers are the heartbeat of logistics, it can take time for the flow of communication to reach you.
  4. Keep your eyes on the prize. Perhaps the most frustrating thing about trucking is waiting to be advised on what to do. Be productive while you wait. Spend your down time catching up on paperwork or watching safety videos.

Don’t forget about these!

Breakdowns and Parking

When pre-planning your trip, always keep in mind which truck stops exist along your route. Some may have shops that are closed or operating with a short staff. While it is difficult to predict when a breakdown will occur, it is important to be mindful of your options.

Know how far you will go and where you will park before you start driving for the day. Many states have closed rest areas in an attempt to stop the state-to-state spread of the Coronavirus.  If you have a favorite truck stop in your destination city, call ahead to reserve parking. If you can’t find parking at a truck stop or rest area, operate your vehicle to the nearest safe haven instead of parking on the side of the road or other dangerous areas. Remember that even though we are facing new challenges, your safety is still of the utmost importance.

Don’t get stuck without food

Many safety managers suggest it is always a good idea for drivers to keep a case of water and extra snacks in their cab in case of detention. The recent pandemic and nationwide shutdowns prove just how lifesaving this practice can be. Fast food restaurants across the nation have had to reduce their operations to drive-thru only, and are now inaccessible to those in a tractor trailer.

The next time you are in a grocery or convenience store, look for food goods that will sustain you but also have a long shelf life such as protein bars and/or beef jerky. This will ensure that you have something to keep you going if there are no dining options available.

Cross-Contamination

Professional drivers are encouraged to limit exposure to contaminants during the COVID-19 outbreak. But for a truck driver, life on the road means encountering many publicly accessed locations in their daily routine. Drivers are at a high risk of cross contamination as a hazard of the job from the fuel pump, to the communal shower knob, to their money back that has changed many hands.

The cab of a tractor trailer is a breeding ground for the Coronavirus. Think of all the surfaces you touch throughout the day. How many times do you touch your seat belt, steering wheel, gear shifter, and knobs on a daily basis?

The Coronavirus can live on these surfaces for days without proper disinfection according to the CDC. Use disinfectants such as Clorox and Lysol products that kill bacteria to clean commonly touched surfaces.  There are many tips and tricks specifically for truck drivers in these videos.

Stay Safe

Your main focus over the next few weeks is simply to be prepared. Truck drivers should always pre-plan, stock up on food goods, and keep their truck and themselves clean. Your best chance at getting through the nationwide crisis unaffected is to keep these things on the top of your mind every day.

 

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If Truckers Stop, We All Stop

If Truckers Stop, We All Stop

WHAT DRIVERS NEED TO KNOW TO KEEP ROLLING.

The country has come to a grinding halt when it comes to social interaction. Citizens have been sheltering in place to avoid crowds in churches, schools, stores, etc. Employers have sent much of their workforce to their homes to conduct business. Self-isolation has become the nation’s hot topic.

Moving freight is still in high demand, though, due to the short supply in grocery stores plus an increase in E-commerce activity. We are a nation dependent on truck drivers. What is a trucker to do when they aren’t able to self-quarantine?

For them, the answer is simple: Keep rolling.

In the beginning of their career, some truck drivers are enticed by the idea of getting paid to tour the country. They love the idea of watching the sun setting over an open highway every night. Or carefully navigating the winding roads of a beautiful mountain. Or breathing in the fresh coastal air after driving all night. While they get to experience all manner of landscapes and cultures, being an over the road truck driver comes with many challenges.

The general public looks forward to the end of the workday. You can go home, relax, cook dinner, play with your kids. All these activities can help you distance yourself from the stresses of work. Let’s say one day, while relaxing at home, you get a fantastic job offer. More money, solid company, better benefits. What is there to think about?

For an over the road truck driver, the decision cannot be made lightly. Most importantly, he could be thousands of miles away from his home. It could take more than a week to reach the home terminal. So, until he gets routed back to the terminal, he is stranded with indecision.

The same is true if a trucker gets sick over the road.

He could be thousands of miles away from his primary care doctor. Thousands of miles away from his family. For most truck drivers, this happens all too often. Their only hope is to ask their dispatcher for a break and crawl into the sleeper until it passes.

And during that time, most will not earn sick pay. A professional driver’s paycheck usually comes from mileage driven. So, if the wheels aren’t turning, they aren’t earning. If a driver becomes infected with Coronavirus, he could have to make a tough decision between his health and his paycheck.

Exposure risks

Truck drivers are in contact with all manner of the public on their way from the shipper to the receiver. Every facility they utilize is publicly accessed. In and out of truck stops, fast food restaurants, and rest areas, there are many opportunities for a truck driver to become infected.

The roads they choose to travel can increase their risk factor as well. A driver routed through a major metropolitan area could be at a higher risk depending on the number of occurrences in each city he travels through. Some drivers may travel through several major cities in a single day. Drivers must remain diligent in their hygiene habits to stay healthy. America stops if truckers can’t go.

A Trucker’s Responsibility? Transmission.

Because there is a high exposure risk for drivers, there is also a high transmission risk. Just as drivers could contract the virus from all the places listed before, a driver could also spread the virus to those places.

Be proactive. Wash your hands, clean your cab, and know the symptoms in case you need medical attention. Keep in mind that even though there are many exposure risks for drivers, you can take these preventative measures to keep yourself healthy.

Everything is confusing right now. You might find it difficult to quarantine in your cabin or find a place to park while others do the same. Truck stops are essential for truck drivers, not only for food and supplies, but also for showers, sleep, truck repairs, etc.

The best plan is a pre-plan. Check out these links to find updates from big truck stops. Always know where you’re going before you start rolling.

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Advice from an Expert: Easing into Online Orientation

During the Coronavirus outbreak, we’ve been asking experts for advice on how to adapt to an evolving trucking industry. Our peer group has come up with some great ideas on how to keep rolling during a national pandemic.

What was their ultimate goal? Business as usual.

We have seen businesses face new challenges, like how to comply with social distancing regulations without a loss in productivity. Or how to continue on-boarding new drivers while limiting face-to-face interactions. This new state of trucking requires creative solutions.

Pat Landreth is the Vice President of Human Resources and Safety at Ozark Motor Lines. His company has put a big emphasis on efficiency during the crisis. They have ensured their employees that they will never shut down, only find ways to improvise. One of the tools they are using is Infinit-I Workforce Solution’s learning management system. The technology allows them to deliver remote training and communication.

Pat sat down with Jay Wommack, CEO of Infinit-I Workforce Solutions, to discuss Ozark’s transition to remote online orientation. Pat’s company can now successfully conduct most of their orientation online. Ozark’s goal is to put everything they can online without sacrificing the quality of traditional orientation.

Drivers show up at the terminal ready to roll.

They have reduced their orientation from 3 days to 1 day since drivers can do most of their orientation from a smart phone. Since transitioning, they have seen an increase of participation from their new hires.

They are even saving money on their motel spending. The drivers get a truck as soon as they arrive on the yard. They can just spend the night in the tractor instead of being shuttled back and forth to a motel. Imagine how much money they are saving by eliminating just one night in a motel per driver.

Pat was even able to record the presentations that were normally given in orientation. The drivers would watch them before arriving to save time. He did encounter some push back when he pitched the idea to his coworkers. Some of them were skeptical because they fear change. Some of them were only hesitant because they did not want to be video recorded.

After he explained they would no longer have to do a weekly presentation, everyone jumped on board.

Pre-orientation packets include a lot of safety training too. Ozark assigns each new driver several safety videos to watch during orientation. The system also allows them to give follow up assignments weekly or monthly. Drivers are familiar with the format as soon as they clear orientation, so watching the monthly safety videos has become a habit.

Give your drivers what they want.

Drivers are eager to get on the road from the moment they get a job offer. Most drivers hate the orientation phase of employment because they have to sit around for days waiting for the keys to their new truck. But with online orientation smoothing the process, they appreciate diving headfirst into the hands-on tests. Paperwork, driving tests, and drug tests are completed in less than one day.

Ozark has been able to offer multiple orientations per week because of the efficiency of remote orientation. They have more time now that in-person orientation only takes one day at the terminal.

Because of the national crisis, logistics companies are looking for new and innovative ways to streamline their procedures. Infinit-I Workforce Solutions wants to reach out and help the industry in any way possible. That’s why we are offering our learning management system free for 30 days to new users. See how remote online orientation can improve your drivers experience.

If communication and training are your priority, our technology makes it simple.

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