Tag Archive for: Infinit-I Workforce Solutions

Truck drivers know the rules of the road and how to operate safely. One surprising fact: most CMV accidents are caused by the passenger vehicle and not the trucker.

What is Memorial Day?

For some, Memorial Day this long weekend calls for grilling and outside activities. For others, it meant everything.

Memorial Day is a federal holiday that reminds us to remember those who have sacrificed their lives while serving in the military. Their dedication has secured our safety and freedom; and today we honor them.

To all veterans and active duty: Infinit-I Workforce Solutions thanks you for your service!

To the families and friends of those who died: We thank you for your support of our armed services and stand with you to honor their memory.

 

Accident history on Memorial Day

You may be wondering if it is more dangerous to travel on Memorial Day weekend. Of course, any increase in traffic will increase the likelihood of accidents. This year, there are some extra contributing factors to keep in mind:

Shelter-In-Place lifted + Holiday Weekend + Warm Weather = Recipe for Disaster

In 2018, Memorial Day traffic fatalities accounted for 12% of all traffic fatalities in the month of May. Throughout the year, traffic fatalities average about 100 per day. It is estimated that up to 410 traffic deaths could occur this Memorial Day weekend.

Do your part to reduce that number.

This Memorial Day poses new threats because of the social distancing restrictions we have been facing. Some people may be willing to stay home longer, while others are craving social activities.

Here are some tips to follow so that next year, your family’s Memorial Day won’t be in honor of you.

 

1. Identify Impaired Drivers:

A minivan full of screaming toddlers. Mom and dad are stressed. Kids are stir-crazy. They haven’t left the house in two months. It is best to avoid driving alongside them.

Jacked up pickup truck with a bed full of coolers, canoes, and innertubes. His music is blaring, he’s throwing back a cold one. You don’t know if he is on his way to the river or if he’s already been drinking there all day. Let him pass.

Cars full of teenagers blaring graduation music because now that is their only option. Their lives have been turned upside down, just like the rest of us. And they are missing out on some key rites of passage like graduation and prom. Give them some space.

 

2. Look for potential road hazards:

That Jacked up Pickup truck is now throwing empty cans out of the window. His rebel without a cause attitude is dangerous for everyone around him. Do not engage. And maybe, call the police.

That car full of teenagers is about to miss an exit and cut you off. They always do.

Family of deer standing innocently by the road. They are not innocent. In 2019, West Virginians had a particularly hard time with deer. 1 in 38 drivers were involved in a collision caused by an animal.

 

3. Protect yourself

As much as you want to, do not text “Happy Memorial Day” while driving. Your friends and family will be just as happy to receive texts and calls from you during your break.

People forget how to merge during the holidays. They will be rushing to get home after a long day on the water or with their inlaws. Watch for that.

Constructions zones are everywhere and potentially dangerous, always slow down.

Get plenty of rest.

 

4. Do extra during your Pre-trip Inspection

The weather is getting warmer, check and double-check your tires and fluid levels. Heat from the weather and from the road can cause tires to expand. Too much pressure can cause poor handling or even blowouts.

If you can’t see, always get out and look when backing, parking, taking off, etc.

Clean your windshield. The glaring summer sun can significantly decrease visibility, especially if the window is smudged or dirty. Avoid truck stop squeegees if the fluid is dirty. Some professional drivers recommend alcohol as the best way to get a spot-free clean.

 

5. Protect others

Always use blinkers, lights, and horn when necessary.

Use hazard lights to warn the people behind you that traffic is slowing ahead. Many rear-end collisions and pile-ups occur because drivers weren’t aware of slowing traffic ahead.

If you must stop on the shoulder, use your emergency kit to warn oncoming traffic.

 

Truckers know that missing holidays with friends and family is just part of the gig. Make sure you get back to them in one piece.

And to truck drivers: Thank you for everything you do over the road.

Share this article with the truckers in your life. Let’s work together to keep each other safe.

 

More Interesting Articles:

5 Bright Future Forecasts for Truckers and How the Industry is Adapting to Coronavirus Challenges

 

FMCSA is Changing HOS… Again! 4 New HOS Rules

 

Uber Freight and CloudTrucks Give Truckers New Opportunities

 

8 Ways Truckers Relieve Stress During the Pandemic

The trucking industry is no stranger to adapting to new policies and procedures. The Coronavirus pandemic has presented many challenges that have required rapid change across the industry.

Just as we were settling into the relaxed HOS regulations, they change again. Just as we got comfortable with the open roads offered by fewer cars, society starts going back to work.

The economy will soon begin its recovery as people return to normal. So, what does that mean for the future of trucking?

Job Market

The Coronavirus pandemic has closed the door on new drivers entering the market. Most states have required their driver licensing agencies to severely reduce operations. As many as seventeen states have shuttered them completely.

The President and CEO of the Commercial Vehicle Training Association states that nationwide, we are seeing a 40% decrease in March For the number of new CDLs issued. The CTVA forecasted the number of new drivers entering the market will be reduced by 90% for April and 70% for May.

Tenstreet, a recruiting website for truckers, says student hiring fell 35% in almost 2 months. The hiring rate for experienced drivers is down almost 30%

When these licensing agencies begin to open again, we will likely experience a surge in the number of new student drivers and trainees. An increased supply of truck drivers means driving jobs may become harder to find.

Traffic Increases

In an April 2020 release, the American Transportation Research Institute states 87% of survey respondents have experienced shorter traffic congestion delays. The roadways have been all but cleared due to the Coronavirus pandemic’s stay-at-home measures.

Average truck speeds have increased with fewer commuter vehicles on the road. Research shows truck drivers have been clocking average speeds as high as 25mph above normal.

While truckers have been enjoying open highways with fewer commuters, this trend won’t last too much longer. State governments are slowly lifting restrictions and shelter-in-place orders, eager to get back to normal.

Traffic booms are predicted as non-essential workers begin to rejoin the workforce and remote workers return to their places of business. As always, truck drivers should remain focused and keep safety on the top of their minds.

HOS changes

During the pandemic, truck drivers experienced a regulation that most had never even dreamed of. Hours of service regulations, enacted in the 1930s, were relaxed to accommodate the emergent needs of consumers.

There were stipulations, of course. Only those drivers hauling certain products under the emergency declaration were covered, but their HOS rules were almost completely nonexistent.

However, the regulation brought about some concerns from industry leaders. While it is vital for consumers to receive their necessary items in a timely manner, truck drivers’ lives should not be put at risk. Many safety managers have discouraged their fleet from driving over 11 hours, even though it was federally granted per emergency protocol.

Online Training

Thousands of trucking companies have been integrating online safety training for years. It is a much more convenient option for truck drivers. What once took hours of planning, routing, and dispatching to the terminal for an hourlong safety meeting has been simplified.

Users can attend safety training courses on their electronic devices from their sleeper, their home, or their favorite greasy spoon. Technology allows you to concentrate over coffee and a short stack, instead of snoozing through a town hall meeting while dreaming of getting back on the road.

Remote Orientations

In brainstorming solutions to Coronavirus challenges, Infinit-I Workforce Solutions offers remote online orientation. Trucking companies have realized the benefit of online orientation not only for themselves, but for their new drivers as well.

Much the same as online training, orientation can now be conducted through an LMS platform that offers flexibility and convenience to onboarding drivers.

Truck drivers are no longer required to sit through days of orientation for most companies that have taken advantage of online orientation.

Employers can now assign courses to drivers when they are hired on. Content usually ranges from driver handbooks, safety videos, orientation, etc.

Drivers receive all the information before they even head out to the terminal for their first day. Those resources are available to the driver at a moment’s notice throughout his tenure with that company.

No more worrying about finding your tossed aside handbook or losing your fuel book. It is all saved on your phone.

So, what is your best plan of action?

Get comfy with technology.

The movement has already begun from paper to computers, just like converting from paper logs to ELDs.  We are headed toward a future where all training and orientation content will be offered exclusively online.

 

 

More Interesting Articles:

FMCSA is Changing HOS… Again! 4 New HOS Rules

 

Uber Freight and CloudTrucks Give Truckers New Opportunities

 

8 Ways Truckers Relieve Stress During the Pandemic

 

CSA Score Reduction, How to Challenge FMCSA Crash Rulings

Safety Managers' Relief; The Drug and Alcohol Clearinghouse

The logistics industry is littered with chatter about the FMCSA’s new drug and alcohol clearinghouse. These new federal regulations change the way trucking companies and CDL holders report data. But what exactly is a clearinghouse?

A clearinghouse is an information hub. It is a source that collects and stores information for a set of users. In a project that has taken years to come to fruition, the federal government has is using this structure for the convenience of trucking companies and CDL holders alike.

What is the Drug and Alcohol Clearinghouse?

The new Clearinghouse is a secure online database that contains records of violations of FMCSA drug and alcohol testing programs. Available information includes:

  • Positive drug or alcohol test results
  • Altered drug or alcohol test results
  • Drug or alcohol test refusals
  • Return to duty status
  • Follow up testing plan
  • SAP process completion date

The information in the database is not available to the general public, so don’t worry about your private information being released. Only select registered users can access the clearinghouse including employers, medical review officers, substance abuse professionals, and CDL holders.

Who is required to use the Clearinghouse?

Anyone who holds a Commercial Driver’s License or a Commercial Learner’s Permit can use the clearinghouse to access their records. Employers of CDL/CLP holders who operate motor vehicles can use the information to expedite their hiring process.

Drivers will have access to their own information in the Clearinghouse. There is no charge to view their electronic record. They will be able to view their drug and alcohol program violation information and the status of their return-to-duty process.

Medical Review Officers will use the database to report information gathered during DOT physicals and drug or alcohol tests. MROs must report to the clearinghouse database within two days of a failed or refused drug test.

Substance Abuse Professionals are required to report when a CDL/CLP holder is registered in a SAP program and information about a CDL holder’s return to duty activities. They also must identify the dates regarding SAP assessments, completion, and eligibility to RTD.

Use this flow chart to determine your role.

 How will I use the Clearinghouse?

  • REGISTER – Every user must register to use the clearinghouse. Make sure you determine your user role before registration. Your options are Driver, Employer/CTPA, or SAPs/MROs.
  • CONSENT – After registration, drivers must consent to having their records pulled by employers.  * Drivers are not required to register for the Clearinghouse, records will be filed under their CDL number if they do not have an account. Drivers must be registered to respond to electronic consent requests from prospective and current employees.
  • QUERY – Employers will search the database to determine if the driver’s clearinghouse record contains information about drug and alcohol program violations.
  • SAFETY – Improve road safety by preventing CMV related fatalities and injuries. Documents and readily available records will allow employers to make informed hiring decisions. Drivers with a drug/alcohol history might find it more difficult to find a job.

How does the clearinghouse improve roadway safety?

The Drug and Alcohol Clearinghouse provides employers with access to drug and alcohol violation information in real-time. It is a one-stop shop, making it easier to conduct pre-employment investigations and set qualifications.

The clearinghouse will also make it harder for drivers to conceal violations that normally might slip through the cracks. Access to the information provides more insight into a driver’s background and helps ensure employee compliance.

The database is a vital online tool to identify CMV drivers who have refused or failed drug tests.  It will also identify those who have failed to complete a Return to Duty substance abuse program.

Stay Informed

Browse the website, read FAQs, and subscribe for email updates after you register for the clearinghouse.

Affected Sectors

The new Clearinghouse will impact all CDL holders who operate commercial motor vehicles.

  • Interstate and intrastate motor carriers
  • Passenger carriers
  • School bus drivers
  • Construction equipment operators
  • Limousine drivers
  • Municipal vehicle drivers (e.g. waste management vehicles)
  • Anyone subject to FMCSA drug and alcohol tests

Effective Dates

As of January 6, 2020, employers will now be required to report all drug and alcohol violations to the Clearinghouse. This online database will be used as a tool to conduct inquiries about CDL holders, check RTD status, and eligibility to operate a CMV.

The information stored in the Clearinghouse is relevant to incidences occurring after January 6, 2020. If a violation occurred before that date, it will not be displayed in the Clearinghouse. It is important for safety officers to keep that date in mind throughout the recruiting process.

Drivers do not have to be registered to the clearinghouse for a violation to be attached to them. Clearinghouse records will be associated with their CDL number.

All drivers can choose how they want to be notified of changes to their records. They are given the option of mail or email notifications at the time of registration. Drivers will receive a notification any time information is added, removed, or updated.

How do I consent?

Employers are required to gain consent, written or electronically, from all drivers in order to pull their records. They will then use the Clearinghouse to investigate all CDL/CLP drivers annually and for pre-employment purposes.

Owner Operators will follow a slightly different procedure. They must contact the Clearinghouse to designate an administrator to update their records since they are self-employed.

This streamlined process will create a more transparent view of the driver’s drug/alcohol history. More visibility leads to easier recruiting processes for most companies. And drivers gain the advantage of being able to see firsthand what is on their records instead of relying on word of mouth from safety departments and recruiters.

For more information or to register, go to https://clearinghouse.fmcsa.dot.gov/

 

What you may have missed:

Speeding Tickets Jump Drastically during COVID-19

Logistics Layoffs; How the Industry is Shifting

Logistics – Legal Trouble after COVID-19

Trucking Safety in a Time of Pandemic

Exclusive Coronavirus Information for Truckers

 

 

A Speeding ticket is more than just a Fine.

If you asked 100 truck drivers what their dream highway looked like, you would likely get the same answer across the board: Decreased commuter traffic.

Many truck drivers have gotten their wish as commuters have been encouraged to shelter in place and work from home during the coronavirus pandemic. Complying with social distancing rules may have cleared up traffic, but free and open highways give truck drivers little wiggle room.

How does speeding affect your CDL

A moving violation can have a severe impact on your driving record. The consequences vary in severity depending on how often and what kind of ticket you get.

Speed limits are not included in the FMSCA waivers issued in the emergency declarations. Drivers hauling emergency goods will still be assigned CSA points if they are caught speeding.

A truck driver’s safety record is measured by a federal regulatory point system called CSA (Compliance, Safety, Accountability). Infractions are based on a point system; The worse the violation, the more points are given to the driver. A driver that has been issued more violations will have a higher CSA score.

For example, a driver who is given a ticket for 6-10 mph over the speed limit will also receive 4 CSA points. If a driver is caught speeding 11-14 mph over, 7 CSA points will be assigned. And for drivers clocking in at 15+ mph or in a construction zone, 10 points will be tacked on to their CSA score.

Speeding tickets can even affect your license when you are off duty. Multiple citations in a personal vehicle can lead to suspension or revocation of a CDL.

Trucking companies who utilize safety monitoring systems have a duty to reprimand drivers even if no ticket was issued. Reckless driving, even without a citation, means you are putting your life, your career, and the safety of others at risk.

More speeding tickets

Reports in California show that even though traffic volume has decreased 35%, citations for excessive speed have skyrocketed at an alarming rate.

Empty highways created a false sense of security, not only for truck drivers, for four-wheelers too. It seems safer to drive at excessive speeds when there is less congestion.

 “Higher speeds can lead to much more serious injuries and significantly increase the chance of death should a crash occur.” – CHP Commissioner Warren Stanly

With everything a truck driver has to lose, why do they do it?

The Heat is On for Truck Drivers

For most truck drivers, getting paid by the mile means the more you move, the more you make. Drivers who cover more ground in a given week bring home extra money. A per-mile rate of pay is incentive enough for some drivers to put the pedal to the metal.

On top of that, truck drivers build their reputations on whether they can pick up and deliver on time. A driver can plan a trip down with plenty of time to spare, but one traffic jam or work zone can throw the whole thing off-kilter.

The pressure is especially intense during the pandemic. Truck drivers focus on delivering basic needs to consumers as quickly as possible.

For a truck driver, a speeding ticket is not just an inconvenience or a fine. It could mean losing their job or even their license. Multiple traffic violations make it more difficult for truckers to find work.

A clean driving record is a hiring requirement for reputable trucking companies. A driver with heavy boots will be at a disadvantage if they find themselves back in the job market. Keep these things in mind every time you hit the road:

  • – Always comply with traffic laws.
  • – Keep an eye open for speed changes.
  • Be alert in work zones.
  • – Plan your trips with extra time.
  • – Slow down for curves.
  • – Anticipate downgrades.

As the economy regains equilibrium, so will the roadways. Civilians will begin commuting back and forth to work, to church, shopping, etc. Remember, the rules of the road do not disappear and reappear with the flow of traffic. Always keep your safety and the safety of others on the top of your mind.

 

Logistics Layoffs; How the Industry is Shifting

The Coronavirus pandemic has had a larger impact economically than medically in the United States so far. Since December of 2019, nearly 1.4 Million additional workers have filed for unemployment. The total number of unemployment claims rose to 7.1 million as of the close of March 2020.

Comparatively, as of late April 2020, there have been 820,000 confirmed cases of Coronavirus in the United States. This means that 60% more people have been laid off than have tested positive for the virus.

Why is this happening?

While social distancing has been successful in slowing the spread of Coronavirus, the country’s economic growth has also drastically slowed. U.S. citizens have been encouraged, and sometimes mandated, to stay in their homes and away from others. The necessary steps we have taken to contain the virus have had a severe impact that would have been difficult to predict.

To maintain balance, the response has been cutting expenses. Layoffs and furloughs work by the same principles of supply and demand. While management typically does not look forward to reducing its headcount, it is sometimes the only option to maintain the health of the business in the future.

Why does a company lay off employees?

Restaurants, retail stores, entertainment arenas, and more have been ordered to reduce operations or close completely. These companies work diligently to maintain a balance between their number of customers versus the number of employees.

The companies who perfect this practice gain a competitive advantage because they are properly servicing their customers with an efficient number of workers. Without customers, these businesses cannot afford to keep their employees on the payroll.

Due to the pandemic, customers are forced to stay home, and little revenue is coming into the companies. It is not essential to retain the current number of employees. To focus on long term goals, companies have had no choice but to make serious adjustments to their current procedures. A major way to reduce operating costs is to layoff, furlough, or terminate current employees.

Layoff vs. furlough

Reducing headcount is the short-term solution to a long-term plan for the business. It allows the company to prepare for recovery instead of upsetting the balance between customers and employees.

·        Layoff – a discharge of a worker or workers. 

Layoffs are sometimes necessary to preserve future performance. If you have been laid off recently, it does not necessarily mean you were bad at your job.

Companies resort to layoffs to permanently reduce their workforce. The frequency of layoffs increases when operating costs get too high, during economic recessions or, in this case, national emergencies.

 

·        Furlough – a layoff, especially a temporary one, from a place of employment

If you have been furloughed, it usually means you are temporarily off work until your company starts to bounce back. Furloughs are a short-term solution for the company so they can recover from losses. It works by eliminating payroll costs but keeping the employee “on the books.” Furloughed employees are usually asked to come back to work as soon as the balance is restored.

 

Professional Driver Job Market

Auto-haulers have seen a massive decline in available jobs because the balance has been upset. Most car manufacturers have reduced their headcount and consumers are not buying cards during the pandemic.

Self-isolation has caused several commuter drivers to drastically reduce the amount of road time they experience each week. Since thousands of people are working from home or have been laid off, the demand for diesel fuel and gasoline has drastically faltered.

Oilfield services are experiencing historically low oil prices, resulting in surplus inventories and decreased production. Thousands of people have been left without work. Many of these workers and contractors have CDLs and are looking to transition into other sectors.

Reduced fuel consumption makes fewer jobs available since there is a decreased need. This also drives the price lower. Gas haulers are taking a hard hit for the time being. As the economy normalizes, however, the need for fuel should return to normal.

A decreased number of commuters combined with social distancing regulations has forced many truck stops to lay off their employees. Truck drivers are feeling the brunt of this as well. They are no longer able to eat at the dine-in restaurants or use the driver’s lounge at truck stops. The effect is far more widespread than could have been predicted.

What now?

Trucking is its own beast. Once you are in it, you are in it for life. Whether you’re a professional driver, dispatcher, planner, etc. you will most likely stay within the industry. But that doesn’t mean there are no options after you’re laid off.

The success of a trucking company is very much dependent on their capacity and the amount of freight available to move. Certain sectors, such as food and pharmaceuticals, have seen success throughout the pandemic because the demand has increased.  Freight activity and rates are quickly dropping in all sectors.

But there is hope. The internet holds unlimited amounts of information about different sectors of the trucking industry. An auto-hauler may be out of work now but could research the basics of running reefer. If your mileage has been limited due to the pandemic, use this time to try out another specialty that is booming.

The future of trucking

DMVs have shut down, new CDL holders have not been able to enter the market. When the economy returns to normal, we will see a higher demand for truck drivers. However, after several months without issuing new licenses, it will be the responsibility of current CDL holders to take on the extra work.

Current CDL holders are not able to renew expired licenses. The emergency waiver issued by the FMCSA allows those with expired licenses some relief until the end of the declaration.

Trucking companies rely on technology to make their operations as efficient as possible. You will begin seeing more companies offering remote online orientation because it greatly increases the efficiency of traditional orientation.

And truck drivers love it! New recruits will no longer have to attend a 3-day, in-class orientation before being assigned a truck. They watch presentations, safety videos, and test out from the comfort of their own home.

This convenience allows drivers to spend more time with their families while completing orientation assignments on their smartphone or computer.

Look Forward to Recovery

The economic impact of the Coronavirus has been widespread to an extent no one predicted. Eventually we will start to recover, but the trucking industry will forever be changed. To begin the path to recovery, today’s industry leaders are preparing by:

  • – Streamlining communication
  • – Harnessing technology to provide training
  • – Preparing for all potential challenges
  • – Documenting everything

Companies and drivers that can adapt and overcome to the new way of business will achieve success, just as they have before.

National Work Zone Awareness Week (NWZAW)

NWZAW is a nationwide effort between state DOTs, road safety organizations, government agencies and private companies like Infinit-I Workforce Solutions. Its purpose is to bring safety to the forefront of your mind, especially when you encounter work zones.

Why is it important?

Everyone has experienced driving down the highway on a beautiful spring morning, trying to make the best of your commute. The air is crisp, the sun is shining. You turn up the radio as you watch the trees dance in the wind. You were so distracted by the passing landscape that you didn’t notice flashing lights warning of construction ahead.

And BOOM! Stop and go traffic.

The heavier the vehicle, the longer it takes to stop. Hopefully you became aware of the situation before rear ending the stopped car in front of you. And hopefully you didn’t lock up your breaks trying to avoid a collision.

A scenario like this is the reason National Work Zone Awareness week has become so significant. Accidents can happen in an instant, without warning. And some have found themselves staring at a busted windshield and deployed airbag before they ever even knew what was happening.

It is easy to become complacent when you travel the same route often. Muscle memory takes over and our brains filter out details of little significance. You might even find yourself at your destination with no recollection of getting there.

Sometimes, however, a new work zone can pop up overnight.  Some might reroute traffic and close lanes, making the roads we often travel unfamiliar. The annual campaign takes place in early spring, when road construction activities are at their highest. The goal is to make all drivers aware of the need for elevated caution in areas of road work.

Who does it affect?

The answer is simple. It affects every single person on the roadway: Professional drivers, commuters, motorcyclists, pedestrians, construction workers.

Construction workers?  Absolutely. Road workers put themselves in harm’s way performing necessary road work. They are especially vulnerable to work zone crashes because they do not have the protection of a vehicle.

How are truckers impacted?

Always pay close attention to speed limit changes. A traffic violation in a construction zone will have a huge impact on your CSA score. It is one of the most severe infractions. Not only will your traffic fine be doubled (in most states), speeding will also earn you 10 CSA points.

The likelihood of a trucker being involved in a fatal crash is higher than most civilian drivers simply because of the amount of time they spend behind the wheel. In 2018, 34% of fatal work zone related crashes involved the death of a professional driver.

How often do you perform these common causes of work zone accidents?

  • – Improper following distance
  • – Distraction or inattention
  • – Failure to use “lean and look” method when merging
  • – Excessive speed
  • – Ignoring blind spots

Safe drivers always make it a habit to be aware of their surroundings, especially in work zones. Traffic patterns can change instantly. Cars and trucks speed up and slow down with the flow of others. Commuters tend to become impatient and can begin driving erratically.

“Confusion, frustration, merging/distracted four-wheelers, speed limit changes, narrow lanes, and hundreds of attorneys hoping you make a mistake. Work zones are dangerous, it’s that simple.”

-Mark Rhea, President Lisa Motor Lines

In 2017, there were 18,000 work zone crashes that involved a tractor trailer. These resulted in about 4,000 serious injuries. About 25% of those injuries involved a pedestrian or construction worker.

Always treat work zones as if there are workers present. Just because you don’t immediately see them, doesn’t mean they aren’t there. Keep these best practices in mind every time you take off:

  • – Slow down and use the right lane when possible.
  • – Use hazard lights so the traffic behind you knows there is a slowdown ahead.
  • – Be careful of bottlenecks, drivers tend to cut in line at the last second.
  • – Focus – Keep your eyes on the road but be aware of peripheral action.
  • – Do not become distracted by phones or ELDs. It can wait!
  • – Pre-plan so you are familiar with your route.
  • – Perform a thorough Pre-trip inspection, ensure your tractor trailer is safe to operate.
  • – Expect the unexpected – always.

For more best practices from the DOT, click here.

How can I participate?

  • – Start the conversation with truck drivers, construction workers, and dispatchers you know. National Work Zone Awareness Week intends to spread awareness across the nation. Learn more at NWZAW.org.
  • – Wear orange on Wednesday, April 22, 2020. It acts as a visible reminder and shows support for families who have lost loved ones in work zone crashes.
  • – Slow down. Delivering your freight intact is just as important as delivering on time. No load is worth your life or the lives of others.
  • – Refresh yourself on your safety training. In the event of an accident, always follow your company’s accident protocol.

Remember, we are all in this together. Sharing the road means sharing the responsibility of each other’s safety.

The financial effect of the Coronavirus pandemic has been widespread among the citizens and businesses of the United States. As many people are being temporarily laid off, the economy has taken a swift downturn. Most people are only purchasing essentials.

Many businesses have been forced to close their doors because of the loss of revenue. Some may be closed for good.

Are you covered?

Let’s take a look at how the trucking industry will be affected by insurance costs after the national emergency.

Trucking companies may resort to cutting costs to recover from the economic slowdown we have experienced over the last several months. They must be careful, however, as some cost cutting measures could lead to diminished safety for their drivers. Decreasing staff could mean that drivers will have to run longer hours, leading to frequent driver fatigue.

It will also put more wear and tear on the trucks and trailers. There might even be delays in installing safety technologies like in-cab cameras or online training. These situations bring about increased claim activity.

How does that affect your company?

Insurance companies have to maintain a delicate balance between inflow of premiums and what claims they can afford to pay out. Just like in the trucking industry, if that balance is interrupted, the company has to adapt to stay afloat.

Insurance companies will experience changes in their loss ratio, which means will be paying out more than usual in relation to the premiums they receive. Those covered might see an increase in premiums and renewal costs as insurance companies try to recover from the additional losses.

If the loss ratio changes too drastically, underwriters may begin performing risk assessments on existing clients. They will be very selective about who they choose to take on as insureds. It may be difficult to find coverage for companies with a higher risk for accidents/incidents.

Underwriters are already cautious about making decisions when it comes to premiums, coverage, and renewals. The COVID-19 situation can have a serious effect on their current insurable metrics. Future determining factors are likely to include conditions to coverage based on in-cab cameras, safety culture, and availability of online training.

Responsible carriers will actively manage their risks. Investing in safety is the only way to win. Carriers who cut back on safety efforts to save money are setting themselves up for failure. Insurance providers may have to resort to raising their premiums or charging a higher down payment.

How should you respond?

Communicate your efforts with your current insurance partner. Let them know you have a plan on how to survive during the crisis. Include that you are focused on safety. Even though there are social distancing requirements right now, your safety training cannot be put on hold.

Find ways to adapt to the situation if safety remains a big concern. Technology allows safety training to be delivered directly to your drivers, wherever they are, through an online platform. Your current insurers will keep that in mind when performing your risk assessments.

While it is important for your insurer to be aware of the safety measures you are taking, it is just as important for your drivers. They will enjoy the convenience of taking online orientation, remote training, and monthly training classes from anywhere. And employers can retain their peace of mind knowing they are still focused on safety, even during trying times.

What factors affect a risk assessment?

Risk assessment factors usually fall into these two categories:

  • Tangible – things that are quantifiable such as loss run, miles, commodities, CSA scores, etc.
  • Intangible – things that are difficult to measure like company culture, awareness training, technology usage, security, etc.

What might a loss control professional ask about the intangibles?

Intangibles are difficult to measure. The amount you are charged will be up to your insurer’s discretion. Your best bet is to be prepared and make sure your drivers and employees are up to date on safety training. To give you an idea, here are some questions related to the COVID-19 pandemic they might ask:

  • Did you continue safety training through the pandemic?
  • How did social distancing requirements affect your orientations?
  • How did you lead safety efforts working remotely?
  • How did you help your drivers through this time?
  • How did you manage the waivers issued by the DOT and FMCSA?

Make sure you retain records of everything provided to every driver. The only way to prove that your company has a solid focus on safety is to have documented records. The documentation should be readily available in case you need to show that all drivers are adhering to your policies.

Are we at risk of losing our business due to insurance coverage issues?

Short answer: yes.

There are many examples of trucking companies hanging up their keys because of insurance costs. If premiums increase too drastically, it can become impossible to remain operational. Here are a couple of examples of that happening:

  • Carney Trucking – Insurance premiums doubled for this flatbed carrier. They had to close their doors after 27 years in business.
  • 101 Transport – This Wisconsin based carrier ceased operations after a 70% increase in premiums.

Is there anything I can do to protect my company?

Yes. That’s the good news! As always, be proactive in managing your risk. Your insurance broker needs to see your safety-focused efforts.

Remember that if it isn’t written down, it didn’t happen.

Always keep a record of what training was performed, when it was performed, and make sure your drivers sign everything. For years, “billboard attorneys” have been attacking the trucking industry, encouraging the general public to sue truckers.

And they are ruthless when it comes to safety.

During the pandemic, truckers have been running with relaxed regulations when carrying designated items. If an incident were to occur while a driver is over normal hours, a lawyer might view this as preventative. They could say the driver was negligent and possibly fatigued because he isn’t used to this much road time.

Document everything!

In case of litigation, your best defense is proving your company’s focus on safety. Always be proactive with your safety training and awareness programs. Make sure your drivers are familiar with all your policies (drug/alcohol testing, incident reporting, etc.).

Most importantly, you must be able to prove they have been provided with proper safety training and equipment. Eliminate all reasonable doubt. Carriers need to focus on documenting training and information exchange, especially for upcoming insurance renewals.

Let’s say it again: If it isn’t written down, it didn’t happen.

 

Safety First – Prepare for Inspection

Amid the COVID-19 pandemic, E-Commerce usage has increased as the desire for social interaction has decreased. Standard operating hours are becoming a rarity as businesses are operating with a decreased workforce. Pre-planning is no longer simply about your origin and destination. Because of the widespread panic caused by the Coronavirus, now you must be prepared for closures, availability of food, and whether you’re at risk for cross-contamination.

Shippers and Receivers

Warehouse operations may have to restrict their hours as not to overwork their healthy employees. Whether or not warehouses will change their operational hours from their normal operating hours will depend on many factors:

  • Location– Is the warehouse located in an area with a dense population of people affected by COVID-19?
  • Category of Industry – Does the warehouse contain emergency or non-emergency related inventory?
  • Global Operations – May be difficult to maintain inventory if the majority of stock comes from overseas

So, what should a professional driver do if their shipper or receiver is temporarily closed?  

  1. Contact your dispatcher or fleet manager. There could be internal communication circulating about the location you are questioning.
  2. Be prepared to wait. If your shipper or receiver is operating under reduced hours or with a reduced workforce, they are likely offering detention pay for the time you have to wait.
  3. Be patient. Even though professional drivers are the heartbeat of logistics, it can take time for the flow of communication to reach you.
  4. Keep your eyes on the prize. Perhaps the most frustrating thing about trucking is waiting to be advised on what to do. Be productive while you wait. Spend your down time catching up on paperwork or watching safety videos.

Don’t forget about these!

Breakdowns and Parking

When pre-planning your trip, always keep in mind which truck stops exist along your route. Some may have shops that are closed or operating with a short staff. While it is difficult to predict when a breakdown will occur, it is important to be mindful of your options.

Know how far you will go and where you will park before you start driving for the day. Many states have closed rest areas in an attempt to stop the state-to-state spread of the Coronavirus.  If you have a favorite truck stop in your destination city, call ahead to reserve parking. If you can’t find parking at a truck stop or rest area, operate your vehicle to the nearest safe haven instead of parking on the side of the road or other dangerous areas. Remember that even though we are facing new challenges, your safety is still of the utmost importance.

Don’t get stuck without food

Many safety managers suggest it is always a good idea for drivers to keep a case of water and extra snacks in their cab in case of detention. The recent pandemic and nationwide shutdowns prove just how lifesaving this practice can be. Fast food restaurants across the nation have had to reduce their operations to drive-thru only, and are now inaccessible to those in a tractor trailer.

The next time you are in a grocery or convenience store, look for food goods that will sustain you but also have a long shelf life such as protein bars and/or beef jerky. This will ensure that you have something to keep you going if there are no dining options available.

Cross-Contamination

Professional drivers are encouraged to limit exposure to contaminants during the COVID-19 outbreak. But for a truck driver, life on the road means encountering many publicly accessed locations in their daily routine. Drivers are at a high risk of cross contamination as a hazard of the job from the fuel pump, to the communal shower knob, to their money back that has changed many hands.

The cab of a tractor trailer is a breeding ground for the Coronavirus. Think of all the surfaces you touch throughout the day. How many times do you touch your seat belt, steering wheel, gear shifter, and knobs on a daily basis?

The Coronavirus can live on these surfaces for days without proper disinfection according to the CDC. Use disinfectants such as Clorox and Lysol products that kill bacteria to clean commonly touched surfaces.  There are many tips and tricks specifically for truck drivers in these videos.

Stay Safe

Your main focus over the next few weeks is simply to be prepared. Truck drivers should always pre-plan, stock up on food goods, and keep their truck and themselves clean. Your best chance at getting through the nationwide crisis unaffected is to keep these things on the top of your mind every day.

 

During the Coronavirus outbreak, we’ve been asking experts for advice on how to adapt to an evolving trucking industry. Our peer group has come up with some great ideas on how to keep rolling during a national pandemic.

What was their ultimate goal? Business as usual.

We have seen businesses face new challenges, like how to comply with social distancing regulations without a loss in productivity. Or how to continue on-boarding new drivers while limiting face-to-face interactions. This new state of trucking requires creative solutions.

Pat Landreth is the Vice President of Human Resources and Safety at Ozark Motor Lines. His company has put a big emphasis on efficiency during the crisis. They have ensured their employees that they will never shut down, only find ways to improvise. One of the tools they are using is Infinit-I Workforce Solution’s learning management system. The technology allows them to deliver remote training and communication.

Pat sat down with Jay Wommack, CEO of Infinit-I Workforce Solutions, to discuss Ozark’s transition to remote online orientation. Pat’s company can now successfully conduct most of their orientation online. Ozark’s goal is to put everything they can online without sacrificing the quality of traditional orientation.

Drivers show up at the terminal ready to roll.

They have reduced their orientation from 3 days to 1 day since drivers can do most of their orientation from a smart phone. Since transitioning, they have seen an increase of participation from their new hires.

They are even saving money on their motel spending. The drivers get a truck as soon as they arrive on the yard. They can just spend the night in the tractor instead of being shuttled back and forth to a motel. Imagine how much money they are saving by eliminating just one night in a motel per driver.

Pat was even able to record the presentations that were normally given in orientation. The drivers would watch them before arriving to save time. He did encounter some push back when he pitched the idea to his coworkers. Some of them were skeptical because they fear change. Some of them were only hesitant because they did not want to be video recorded.

After he explained they would no longer have to do a weekly presentation, everyone jumped on board.

Pre-orientation packets include a lot of safety training too. Ozark assigns each new driver several safety videos to watch during orientation. The system also allows them to give follow up assignments weekly or monthly. Drivers are familiar with the format as soon as they clear orientation, so watching the monthly safety videos has become a habit.

Give your drivers what they want.

Drivers are eager to get on the road from the moment they get a job offer. Most drivers hate the orientation phase of employment because they have to sit around for days waiting for the keys to their new truck. But with online orientation smoothing the process, they appreciate diving headfirst into the hands-on tests. Paperwork, driving tests, and drug tests are completed in less than one day.

Ozark has been able to offer multiple orientations per week because of the efficiency of remote orientation. They have more time now that in-person orientation only takes one day at the terminal.

Because of the national crisis, logistics companies are looking for new and innovative ways to streamline their procedures. Infinit-I Workforce Solutions wants to reach out and help the industry in any way possible. That’s why we are offering our learning management system free for 30 days to new users. See how remote online orientation can improve your drivers experience.

If communication and training are your priority, our technology makes it simple.

driver engagement programs

At the end of the day, a driver working is mainly about a good job and a paycheck. But what does a “good job” mean? The answer might surprise you. In this gig-economy, good relationships, and meaningful engagement at work are more of a premium than ever, especially if you want to attract younger drivers who are looking for a fulfilling experience on the job, as well as good pay. Find out how driver engagement programs can help your company stand out from the crowd.

What is an “engaged” driver?

An engaged driver wants to make the relationship work. Why? Because an engaged driver believes they have a part to play in your company. They don’t feel like a disposable spare part that can be easily ignored and replaced but like a team player.

An engaged driver knows:

  • • They have your ear when they need it
  • • You respect them in word and deed
  • • You acknowledge that they have a life outside of work
  • • You’re honest and fair about policy enforcement
  • • If they complain, something gets done

An engaged driver engages by:

  • • Listening/complying when you ask for something
  • • Giving their best
  • • Sticking around
  • • Keeping you in the loop
  • • Being willing to learn
  • • Saving you time, trouble, and money when they can

In other words:

Engaged drivers act like team players because they’re treated that way.

As in any job, drivers care about the company they work for! Everyone wants to care about what they do. It doesn’t matter how tough or old-school a driver looks or sounds; they care about relationships, the functionality of the business, and their ability to contribute—not just about the dollar.

What makes drivers disengage?

A lot of turnover stems from a lack of connection with the hiring company. Even if everything generally seems OK on the surface, drivers often feel that they’re left hanging. Why?

One thing that drivers have is time. And it can work against you. With all that windshield time, they can start thinking about a problem that started on Monday; if they’re still thinking about it by Wednesday with no communication, by Friday, they might quit. For you, it comes out of the blue. But for the driver, it’s been stewing a while, with no productive outlet or solution. The key is communication.

Molehills easily become mountains when you don’t offer an opportunity for engagement and feedback. Long-distance relationships are hard, and that’s what this is.

How does a driver-engagement program work?

Drivers with 30 years or more on the road will tell you they have a family at home, and a family on the road. Earn your part in that family, and you will gain loyal drivers.

Be honest about the job.

Your first impression should include a clear, honest, and thorough job description, not a fuzzy description that’s really a desperate plea for drivers. Set applicants up for success. Tell them what they’re getting into.

Find the right people.

Seek drivers who are a fit for the roles. If you use online training, you can send training to applicants to screen them. Find out right off who is detail-oriented, who cares about finding a good job, who’s willing to learn and comply, etc. When you make it easier to recruit top-quality drivers, you reduce turnover.

Set the tone in orientation.

Be top-quality, time-sensitive, relevant, organized, honest about the job, and give drivers a great start. Again, online training is a flexible tool for engagement. If you introduce required online training at this point, you already prove that you prioritize safety and keeping drivers on the road. You can also get a sense of a driver’s attitude and comfort level. You and the driver can both make sure it’s the right fit.

Make it easy to communicate.

Communication goes two ways. Drivers should be able to hear from you without hassle, and you from them. Your technology may need to be rebooted or streamlined, but making this a #1 priority makes you a highly desirable employer.

Some ways to make this work:

  • • Work on communication between drivers & managers/owners
  • • Work on the driver/dispatcher relationship
  • • Make training quicker, easier, and more mobile
  • • Improve driver-driver relationships through driver mentors and trainers
  • • Cut down on in-person meetings as much as possible
  • • Personalize official messages when you can (ex. “Great haul last month” or “Happy birthday!”)

Make it easy to pitch in.

Drivers can assist management in solving business problems. They also contribute to the life, fun, and meaningfulness of work. Figure out why drivers aren’t happy and create training content based on the complaints expressed. Say, “I hear you.” Then take action. Use a safety competition as a fundraiser for a charity. Turn stories of some of your drivers on the road into a monthly e-newsletter. Open the door for engagement.

Give your CEO screen time.

Put together a “state of the company” message and share it with drivers each month. In a large company, a driver might only really know their dispatcher. Use messaging systems creatively to encourage and inspire from the top, as well as remind and challenge to meet goals.

Even if you do one or two of these things, it already sets you apart from most companies who do nothing to improve driver engagement! Wouldn’t it be great to have a waiting list of drivers who want to come on board with you? The driver is the only person in the company who does the work that generates the revenue to pay everyone else. Engage drivers at every level. Build a company where drivers want to work.

At Infinit-I Workforce Solutions, we help our clients get to the heart of driver engagement with online training and communication. It’s integrated, easy to implement, and powerfully effective. Read testimonials or sign up for a free demo today!