Tag Archive for: safety documentation

A close-up of police lights at night | Nuclear verdicts

In 2019, trucking bankruptcies quadrupled due to nuclear verdicts. The strategy seen in courtrooms time and time again involved plaintiff’s attorneys pleading to the juries’ “better angels” to award families millions of dollars as a result of a crash with a truck. This is with or without the trucker’s fault and seems to have no relationship to the actual incident or its severity.

What is a nuclear verdict?

A nuclear verdict is defined as a judgment in excess of $10 million as a result of a truck-related crash. Nuclear verdicts also indicate a disproportionate relationship between the settlement and the actual economic or physical damages incurred by the plaintiff.

Nuclear Verdicts in 2019

In the first half of the year, 640 carriers went out of business because of nuclear verdicts, according to the Wall Street Journal. The problem has been noticed by major publications, including Business Insider and Bloomberg, calling 2019 a Recession for the trucking industry.

And while the American Trucking Association is working on proposed legislation to combat nuclear verdicts, that will be years in the making. 

The Ripple Effect of Nuclear Verdicts

Nuclear verdicts don’t just affect certain trucking companies; they affect us all. From job loss to insurance premium prices, the downstream effect of nuclear verdicts is affecting the entire trucking industry.

In 2019 alone, tens of thousands of drivers lost their jobs due to carrier bankruptcies as a result of nuclear verdicts. With that level of job loss, it’s no wonder 2019 was deemed a trucking recession. Imagine if tens of thousands of people were put out of work in any other industry as a result of rampant lawsuits with no reform in sight: 10,000 investment bankers, 10,000 plumbers, 10,000 doctors…you get the idea. There would be protests, legislation drafted, and major structural changes implemented. But the cultural narrative regarding “big trucks” in this country, even though they are a driver of America’s economy, is that truck drivers and truck companies are dangerous on the road.

This is why trucking companies must be hyper-vigilant. 

Preventable Risk

Hyper-vigilance in this day and age means assessing and managing preventable risks. When nuclear verdicts are on the rise, so are insurance premiums. Now it is more important than ever to protect your company and your drivers through regular maintenance and safety training.

According to the FMCSA, last year, driver error accounted for 87 percent of crash risk, while 10 percent was caused by preventable maintenance. With the added scrutiny on trucking companies and the prevalence of nuclear verdicts, it is more important than ever to address those preventable risks to avoid losing your business altogether.

How Can Nuclear Verdicts Affect My Company?

Currently, insurance premiums are rising year over year by 50 – 100 percent, even for smaller carriers. Carriers of all sizes are being affected by nuclear verdicts, with insurance companies mitigating losses on the front end. Some insurance carriers even are getting out of the business altogether.

When profit margins hover around 5 percent, the doubling of insurance premiums can be injurious to trucking companies, even forcing some companies into bankruptcy.

To read more about the downstream effects and help on calculations for future cost models, check out our whitepaper.

What Can I Do to Avoid a Nuclear Verdict?

  • • Driver training is the single best thing you can do to protect your company from a nuclear verdict. Contact one of our experts today about customizable training for your drivers.
  • • Establish processes and procedures for truck maintenance across your enterprise, even for contractors. 
  • • Documentation, documentation, documentation. If you don’t document it, it didn’t happen. Make sure all your training and maintenance records are stored and updated properly.
How Reporting Reduces Insurance Costs and Litigation Risk for Transportation Firms

Are you ready for your next deposition? How about your next audit? No trucking company wants there to be a next deposition or audit. But you’ve got to prepare. What does your safety documentation need to succeed? Can you ensure it’s working for you at the critical moment?

Wearing Your Armor

Your business relies on reliable documentation. No matter how tough the situation, if you can prove you’ve done the right thing, it’s like wearing armor into battle. Without it, you’re literally going on a wing and a prayer.

Too often safety documentation is a chink in the armor. During a deposition, typically that’s what you’ll be asked for first: safety training documentation. If it’s not signed, dated, and complete, or you can’t find it, your safety and compliance efforts are non-existent in the eyes of the law. Because when it comes to DOT, OSHA, and the courtroom:

If it’s not signed, dated, or you can’t find it, it didn’t happen.

Fines, fees, court settlements, and lawsuits can leave you doling out tens of thousands to millions of dollars per year. 

And that’s just indirect costs. Indirect costs of losing a court case or doing poorly in an audit include:

  • • Higher insurance rates
  • • Getting flagged for additional audits
  • • Reputation as a high-risk company 
  • • Losing employees and clients
  • • “Unsatisfactory” rating shutting you down 
  • • “Conditional” rating giving you lots of extra work to do

Documentation can make or break a business. When confronted by an auditor or an attorney, this won’t make much of an impression:

  • • “It’s complicated running a business these days…”
  • • “Our drivers are hard to get hold of.”
  • • “We’ve had a tough year.”
  • • “We trained our drivers, but we’re having trouble pulling together the paperwork.”
  • • “I can’t show you our safety plan, but I promise we’ll do better.”

Only successful safety documentation will reliably protect you in the eyes of the law.

Your External Hard Drive

Think of safety documentation like an external hard drive to your valuable work computer. If the computer crashes, you’ve got a backup. When the unlooked-for occurs on the road, you’ve got a plan. It proves, in black and white, “I did the work.”

Look on any website for people looking to sue trucking companies, and you’ll realize how frequently trucking companies take shortcuts to their own detriment and don’t plan ahead. It’s hard to hear, but at this point, you could almost call this tendency common knowledge. That’s why proof of safety training and remediation is a good investigator’s first line of questioning. 

When you cut corners with safety, you’re not giving yourself much of a chance in the case of accidents, audits, and suits. But if you are working to improve, doing due diligence, and backing up your work with a reliable system, you’re on your way.

6 Things Safety Documentation Needs to Succeed

So what makes a safety documentation system reliable? 

1 – Consistency

Don’t put up with costly chinks in the armor. Successful safety documentation closes the gaps with a consistent system of signing, dating, filing, and retrieval. The method you use needs to work, and it needs to stay the same. You need to be able to collect 100% of the documents you need from 100% of drivers. This can be hard to do unless you go paperless

2 – Accuracy

Are the correct documents time-stamped for the right people? Can you easily decipher what’s written? You need to be positive that what you’re seeing is accurate, no matter other variables.  None of these should EVER affect the accuracy of documentation: 

  • • Handwriting
  • • How tidy or messy your office is
  • • Driver, dispatcher, or office employee turnover
  • • Whether you’re understaffed
  • • Honesty of drivers, dispatchers, or employees
  • • Leadership change

3 – Details, details

What time of day did Driver X complete the remediation series? What training did you send out on March 23, 2019? What topics did you include in every training on distracted driving you required between January and June? Can you answer questions like that for every driver and every training? You will face these kinds of questions.

4 – Integrity

Documents can’t be easily edited, changed, or created. This is pure accountability. If a lawyer can show that it’s possible to add to records, change scores, etc. in your system, no matter how honest you may know people to be, it’s a chink in the armor. They’ve got to be stored securely, so not even you can modify them.

5 – Accessibility

You’ve got all your paperwork. To the best of your knowledge, it’s accurate and secure. Now, do you know where it is? The key is secure and accessible. Documentation won’t do you much good if you can’t find it, or can only find part of it! It also needs to be easy to sort through and easy to read. 

6 – Retrievability

Finally, can you get to it quickly? An online, cloud-based training and documentation system can provide security, accessibility, and retrievability. Push a few buttons, and you have what OSHA, DOT, or the lawyers need in their hand. 

At Infinit-I Workforce Solutions, we believe in making life simple and safe. That is why we’ve developed a paperless safety documentation system tied with your safety training program. 

Once a training session is complete, it is: 

  • • Automatically dated
  • • Timestamped to the minute and second
  • • Held on a secure, 3rd-party server
  • • Part of an accessible, easy-to-read database

Every training you send — recorded. Every completed training — recorded. You will also see every training missed or refused. 

Our safety documentation is admissible in court and has helped our clients reduce fines and fees, impress at depositions, change CSA scores, and avoid the courtroom altogether. We are building an industry reputation. Research, real-world experience, and a world-class Client Success Team support our system.

Download our free whitepaper to learn more about how we’re building training partnerships, more secure businesses, and a stronger culture of safety in trucking.