Tag Archive for: online training

Florida’s $411 Million Verdict

FLORIDA'S $411 MILLION VERDICT

This is the largest verdict against a single trucking company in US History. Let that sink in. I am sure you have heard about this devastating accident. This verdict has made headlines all over the country.

The Synopsis

$411 Million Dollar Crash

Duane Washington rode his motorcycle down the interstate on this fateful day, as he often did. Further down the highway, a collision occurred. Having seen the accident, possibly seconds too late, a truck driver jackknifed his tractor-trailer to avoid the collision. A total of 45 vehicles were involved in this accident.

According to Duane Washington’s lawyer, Washington was not able to avoid the jackknifed truck because its emergency lights were not in use. If Washington had seen emergency flashers, he may not have smashed into the back of the truck and been thrown into the median. He may not have suffered life-altering injuries from which he will never fully recover.

If the driver had just turned on his lights in the emergency lane, Top Auto may still have its own authority. They may have been more defensible in court. They may have been able to settle.

This case has set a precedent for all future trials involving commercial motor vehicles.

The Advice

I spoke with a colleague of mine, a safety manager from my previous employment. We reminisced shortly before I turned the conversation to business. I wanted to know his thoughts on the latest nuclear verdict to hit the news.

Lady Justice“What if I was sitting in the courtroom when the $411 million verdict was handed over? How would I explain it to my employees, or to my boss? How would I explain it to my family?”

He went on to admit this kind of loss would be devastating for most trucking companies in operation today.

“Drivers make mistakes. Properly trained drivers make smaller mistakes.”

A simple statement, yet the sentiment echoed in my head for some time.  While it is impossible to eliminate human error throughout your fleet, you can dramatically reduce the number of mistakes committed through behavioral changes. Frequent and consistent training brings about small changes over time. Each of those small behavioral changes contributes to safer driving habits, safer drivers, and safer roadways for all.

The Solution

While hindsight may be 2020 now for Top Auto Express, it is far too late for the (no longer operating) trucking company to be proactive in driver training. However, here are a few courses that could have helped them avoid such a damaging verdict:

Collisions, Rollovers, & Jackknifing

  1. At the Scene of an Accident
  2. Driver Factors
  3. Fixed Object Collisions – High Speed
  4. Fixed Object Collisions – Low Speed
  5. Highway Factors
  6. Jackknifing
  7. Load Effects

Speed and Space Management

  1. Stopping Distance
  2. Spatial Awareness
  3. Incident Avoidance

At the Scene of an Accident

  1. Be Concerned About Litigation
  2. Trucking Companies Are Targets
  3. Do What You Say You’ll Do
  4. Responding to the Catastrophic Event
  5. What to Gather at the Scene
  6. The Care of Your Driver
  7. Accident Procedures

Uncategorized

  1. Heavy Trucking Braking System & Braking Techniques
  2. Inoperative Taillights
  3. Inoperative Headlamps
  4. Triangle Placement
  5. Operating CMV with Lamps – Reflectors Obscured
  6. Changing Lanes for CMV Drivers
  7. Tailgating
  8. Unsafe Driving Acts of Motorists Around Large Trucks

Download your free copy of our course catalog here.

Videos for every need

The courses listed above were all available on the Infinit-I platform at the time of the accident. Each of these was an opportunity to create safer driving habits for the drivers of Top Auto Express. Even if the driver had been properly trained, but was not able to avoid the accident, the verdict would have likely been much smaller if he had reacted properly.

“Drivers make mistakes. Properly trained drivers make smaller mistakes.”

The BIG Question

What would a $411 million verdict mean for your company? Join the discussion on our newest LinkedIn page for Trucking Safety Professionals.

If you are not a current client of ours, but you see value in the discussion, follow this link for a quick overview of what our platform can do for you, your company, your drivers, your owners, and other stakeholders such as insurance providers and business partners. Now, you can take advantage of the Infinit-I system absolutely free.

In just 30 days, we promise:30-Complimentary Trial

  • – Reduced Accidents
  • – Reduced Violations
  • – Reduced Training Time
  • – Reduced Driver Turnover
  • – Increased Profitability
  • – Increased Litigation Protection
  • – Fleet-Wide Communication
  • – Simplified Safety Training

Start your complimentary trial today with the most trusted, preferred, and referred learning management system in the trucking industry. Enhance your safety culture and create safer drivers with Infinit-I Workforce Solutions.

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How Online Training Saves You Time, Money, and Resources

Save Time

The most precious commodity. Online training offers numerous ways to increase your efficiency; the most effective being through online orientation.

Traditional in-person orientation for a trucker is about 3 days on average. Every day that one of your drivers is sitting in a classroom and not on the road is potentially 500 miles per new hire. That’s money lost for your bottom line.

You might be thinking, “It’s not always about mileage, safety is a big part of orientation.”

Absolutely, we couldn’t agree more. Since the beginning of the Coronavirus pandemic, the entire business structure has shifted. Companies are now realizing the need for remote capabilities.

Our learning management system allows your new hires to start orientation as soon as the job offer is accepted. Instead of dozing off during orientation presentations, your drivers can

participate in online orientation from the comfort of their homes.

If you eliminate just 2 days of in-person orientation, you are looking at an additional 1,000 miles per new driver! Increased your efficiency, capacity, and revenue instantly.

Bonus: Since your drivers can work at their own pace while online, they get to spend more time with their family. This means, when your drivers do show up for their truck assignment, they aren’t worn out by several days of repetitive workshops or classes. They are fresh; ready to hit the road and make some money.

“Infinit-I is the pioneer and the leader for online truck driver training. For instance, we were able to cut our new driver orientation from two days into 2.5 hours with Infinit-I.”

-Bobur Hasan, HR and Recruiting

Save Money

The industry average cost of onboarding a new truck driver is around $10,000 each. How many new drivers do you take on each year? Most trucking companies have a turnover between 85-105%.

If you run a fleet of 100 drivers, your onboarding cost for one year could be up to $1 million dollars. That’s cost to hire, before rolling. How many miles would your new driver have to run before your company breaks even? And since the majority of turnover happens in the first 90 days of employment, how many of your drivers stay on that long?

Our safety program has proven to decrease our client turnover by up to 53%. That means is possible for Infinit-I Workforce Solutions to take you from 100% turnover to just 47%. A reduction in turnover like that would save you over half a million dollars per year in onboarding costs. Incredible!

Let’s say, however, that the Infinit-I Workforce Solutions platform reduces your turnover by a modest (very modest) 5%. Here is a simple formula to show your annual savings:

With a fleet of 100 trucks, a 5% reduction in turnover would save your company $50,000 annually.

 

Save Resources – Drivers, Equipment, Fuel

Our #1 goal is to support you in your effort to create safer drivers. Hopefully, you aren’t willing to put a price on a driver’s life. If our frequent and consistent safety training saves even one life, driver or civilian, our platform proves invaluable to your company.

We can, however, put a price on accidents. The average cost of an accidents/incidents in the trucking industry is around $5,000. Our learning management system has shown some clients up to an 18% reduction in accidents.

“The Infinit-I platform has streamlined our orientation process…resulting in lower CSA scores, reduced worker’s compensation claims, and decreased vehicle incidents and accidents.”

-Shepard Dunn, President & CEO

What could a just a 5% reduction in accidents return to your bottom line? If we figure one accident/incident per week for an entire year, your potential savings could be around $13,000 annually. Plug in your numbers below to figure how much your company could be saving.

Remote training can save you resources in so many other ways too. In-person training sessions, no matter how frequent, will always increase wear & tear on your equipment and unnecessary fuel consumption.

Not to mention the loss of revenue while your drivers are traveling to and from the terminal, not making money for your company. These are opportunity costs that aren’t typically considered when planning for safety training sessions.

And since social distancing is here to stay, in-person training presents even more challenges:

  • – What are your legal responsibilities to your employees?
  • – Can you accommodate a 6-foot distance between attendees?
  • – Will you require your drivers to wear masks?
  • – Will you provide masks?
  • – What types of masks are acceptable?

Too good to be true? Nope!

See for yourself with a complimentary, one-on-one, 30-minute demonstration with our experts. In just half an hour, you’ll experience the power of the Infinit-I Workforce Solutions platform.

Our learning management system will not only create safer drivers, but will save you time, money, and resources. We can prove it.

Click here to enhance your safety culture in just 30 minutes.

 

Want to know more…

More New Content Coming Soon! Check out these new additions to our library.

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever

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Legislation Passed to Improve U.S. Highways

The Federal Aid Highway Act of 1956

The Federal Aid Highway Act of 1956, signed into law by Dwight D Eisenhower, allowed $25 billion to construct a roadway system to efficiently connect the states. The bill is also known as the National Interstate and Defense Highways Act; its purpose to allow access for military defense during war.

While most drivers are aware and appreciative of this action, most do not know it was inspired by Eisenhower’s personal experiences in the Army. Lieutenant Eisenhower was a participant in the Transcontinental Motor Convoy in 1919, long before his presidency or the interstate system we know today.  The convoy left Gettysburg, Pennsylvania via the Lincoln Highway and headed to San Francisco.

They experienced numerous infrastructural challenges along the way. The convoy damaged bridges, became stuck off-road, and damaged equipment as a result of roadway conditions. The trip across the country took two months.

Because of this experience, Eisenhower was an advocate of constructing an interstate highway system to support national defense. In times of conflict, the US Army will be able to efficiently move troops and supplies across the country in just a few days, rather than months.

While truck drivers, along with the American public, still reap the benefits of this interstate system, it is aging and in need of major reconstruction.

2021 Budget Appropriations for the Department of Transportation

 

On July 14, 2020, the House Appropriations Committee voted on a $158 billion legislation to support the Department of Transportation, among others. The bill, passed in a vote of 30 to 22, will focus in part on the country’s aging transportation system.

 

“The departments and programs funded by the THUD bill are integral to our way of life – housing and transportation connect us to jobs, services, and education.”

-Chairman David Price, House Appropriations Subcommittee on Transportation, Housing and Urban Development, and Related Agencies.

The Secretary of Transportation received $1 billion for highway infrastructure program. From the full committee print, the allocation requests are listed below.

In the coming years, we are likely to see major reconstruction of interstates across the country. With improved highways, trucking companies will experience increased fuel efficiency and lower mechanical maintenance costs.

For You

As long as we have highways, however, we will always have construction. You do not have to wait until this project is complete to benefit from increased fuel efficiency and lower maintenance costs. Infinit-I Workforce Solutions can help you get a jumpstart on those issues and improve your bottom line now.

Over the course of two years after implementing our system, American Central Transport experienced a fleetwide increase of almost 1 MPG. The Director of Safety states it was because of continual training and counseling through the Infinit-I Workforce Solutions platform.

You can do it too. We will show you how. We are offering free demonstrations of our system to anyone interested in enhancing driver performance. Give us 30 minutes to demo. If you like the program, and you will, we will give you 30 days to utilize the system absolutely free.

Further Reading

8% of Truck Drivers Could Lose Their Job if their Employers Do This To Save Money

More New Content Coming Soon! Check out these new additions to our library.

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

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It’s a Trap! Safe Driver Week – Speeding Blitz.

Guest Speaker Spotlight

Safe Driver Week is upon us once again; this year’s focus is speeding. The industry expects to see an increase in the number of citations and warnings issued this week compared to normal. Especially since excessive speeds have become common during the pandemic.

Infinit-I Workforce Solutions is working to support trucking companies throughout speed week by getting advice directly from the source. We assembled a panel of experts whose advice will drive us to success.

A live webinar will take place July 9th, 2020 at 10:30 am CT featuring the following speakers:

Mark Rhea, CDS  

  • Truck Transportation Executive, 34 years
  • Certified Safety Director (NATMI and TXTA)
  • Licensed CDL and CMV Inspector, Texas DPS
  • Freight/Logistics Advisory Board, Council of Governments for North Texas/Cedar Valley College
  • Commissioned Officer, U.S. Army
  • Trucking Industry Consultant

Christopher J. Turner, Esq.

  • Director of Crash and Data Programs, Commercial Vehicle Safety Alliance
  • Past President, CVSA
  • Former Kansas Highway Patrol Officer

Major Chris Nordloh

  • Commercial Vehicle Enforcement Coordinator, Texas DPS
  • 20+ years in the Commercial Vehicle Enforcement Service of the Texas Highway Patrol
  • Secretary, CVSA

Their credentials alone should be more than enough to prove that you need to be here.

But if you need more proof, here you go:

Speeding

Looking for the most efficient way to slow your drivers down without sacrificing profitability? Keep talking about it.

Speed is a constant factor that takes continual adjustment. Your drivers must be hard-wired to think about speeding as soon as they climb in the tractor. There are two main reasons why a truck driver feels the need to operate at an excessive speed:

  • Indifference or Lack of training – Some drivers out there just don’t care about speed limits. And they will admit as much. When they see their speedometer reaching the upper limits, the only thing on their mind is, “more miles, more money.”

However, they fail to recognize that being pulled over for speeding or a traffic accident will slow them down. A severe accident could slow them down for days, if not forever.

  • Pressure from Dispatcher – The relationship between a driver and dispatcher requires a delicate balance of management, cooperation, and friendship. When the balance is disrupted, you may have drivers or dispatchers intentionally underperforming.

Are your dispatchers and drivers friends or simply acquaintances? It is difficult to maintain a healthy relationship over the phone or through dispatch messages. A healthy relationship will not only improve employee morale but will also enhance your safety culture. You will experience an increase in productivity when everyone is committed to working together.

And Infinit-I Workforce Solutions has two solutions:

  • – Our 850+ training videos are an effective way to drive the right behaviors over time. It has been proven that frequent and consistent training keeps safety top-of-mind.
  • – Infinit-I Workforce Solutions offers a 52-week course that focuses directly on improving the relationship of your drivers and dispatchers. You will see immediate results in communication and cooperation with The Dan Baker Cultural Relationship Program. Learn more here.

Seatbelts

Is there ever an excuse to operate sans-seatbelt?

Simple answer: NO!

We know it’s illegal. We know it’s unsafe. We know the likelihood of injury or death is much higher without one. So why do some drivers choose to go without? Accountability.

“I didn’t know I was supposed to wear a seatbelt.”

How well do you think that would go over with a DOT officer, especially during Safe Driver Week? The good news is: Infinit-I Workforce Solutions recognizes this as a real, conquerable issue. We have training ready and available to be assigned today.

Our learning management system will allow you to assign training videos based on the areas of your company you would like to strengthen. We will automatically track all training, testing, and acknowledgment in our database. You will have immediate access to all your training records anytime, anywhere.

Cellphones

Since the adoption of touch screen technology, large truck occupant fatalities have maintained an upward trend. Correlation, in this case, may not necessarily mean causation. We do know, however, that mobile phone usage is a huge problem.

Officers will be on the lookout for “cellphone drivers” during the blitz. Make sure your drivers are aware of your company’s cell phone/mobile device policy as soon as possible.

Ideally, you would like to have their signature on file as proof of acknowledgment of your policy. This practice not only encourages safe driving, but also reduces your company’s liability in case of an accident. Readily available documentation will prove your due diligence and mitigate risk.

You MUST prepare for Safe Driver Week. Infinit-I Workforce Solutions already has a process in place to help you accomplish these goals. Don’t worry about developing a training plan, getting it approved, and maintaining participation after deploying it to your fleet.

We’ll do it for you.

An enhanced safety culture is just a few minutes away. Call today. We’ll walk you through it.

Keep Reading…

Gearing Up for Safe Driver Week; Preparing Drivers for Speeding Blitz

7 New Social Responsibilities of Truckers; COVID-19 + July 4th

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

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Gearing Up for Safe Driver Week

 

The Commercial Vehicle Safety Alliance (CVSA) is an international effort between industry participants, focused on improving roadway safety. They maintain efforts to educate all drivers in several categories, including International Roadchecks, Brake Safety, Hazardous Materials, etc.

The Operation Safe Driver Program was created by the CVSA to bring awareness to the significance of proper driver behaviors.

Safe Driver Week takes place July 12-18 this year with speeding as the main target. Officers will especially be looking for drivers who are operating at excess speeds. Last year, over 17,500 speeding tickets were issued to commercial and passenger vehicles during the weeklong blitz.

Last year during the same week, CMV drivers received more speeding tickets than the following, combined:

  • – Failure to Wear a Seatbelt
  • – Using a Handheld Phone/Texting
  • – Improper Lane Change
  • – Possession/Influence of drugs or alcohol

Why is it important?

Most accidents involving a CMV are caused by driver behavior, but most often, it wasn’t the trucker’s fault. With crowded highways, speeding four-wheelers, and governed big rigs, traffic accidents are inevitable. Proper training and awareness can significantly reduce the likelihood of an accident involving you or your drivers.

Speed-related issues cause 9,378 crash fatalities in 2018.

9,378 people are dead because someone was driving too fast. Excessive speed is always avoidable and always unacceptable.

No load is worth your life or the lives of others around you.

What are we doing?

Infiniti Workforce Solutions is sponsoring an exclusive webinar for all safety personnel. We will be discussing CVSA’s Safe Driver Week focused on speeding. Three industry experts will be giving best practice advice to help you prepare your fleet.

Here’s the lineup of guests:

-Mark Rhea, Industry Consultant, Infinit-I Workforce Solutions

-Chris Turner, Director of Crash and Data Programs, Commercial Vehicle Safety Alliance

-Major Chris Nordloh, Commercial Vehicle Enforcement Coordinator, Texas Department of Public Safety

If you want to be proactive during the weeklong blitz, do not miss this webinar. Registration is free. Sign up here.

Infinit-I Workforce Solutions is offering a 30-Day Complimentary Trial to new users.

Absolutely free, no-obligation. Because 30 days is more than enough to prove our value.

And if not, you’ve had access to transportation’s #1 learning management system for free. No cost, whatsoever!

Here’s what you’ll gain:

Automatic Documentation – A rock-solid LMS that captures training and tests your employees on what they learned

Content Library – More content than any other transportation LMS. 850 training videos.

Unmatched Service – Dedicated Client Success Rep who works for you.

Enhance your safety culture today, click here to learn how.

 

Additional Resources:

7 New Social Responsibilities of Truckers; COVID-19 + July 4th

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever

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Out-perform, Out-shine, and Out-grow your Current Safety Culture

Infinit-I Award-Winning Training Platform

Through the first half of 2020, the trucking industry has made major adjustments to a “new normal.” Our procedures have evolved to maintain efficiency in a wounded economic environment. And yet, we survived.

Resistance to change is common, as amendments to the status quo can be challenging. Stepping outside our comfort zone, however, is an opportunity for personal and professional growth. We were motivated, because of the pandemic, to protect our greatest assets.

You, as a client, are our most valuable asset.

For us, it really wasn’t much of a stretch. We pride ourselves on our unrelenting customer service. The pandemic has allowed us to prove it to a broader audience who, amid the crises, sought affirmation.

For the past six months, our clients continued their success through our training and communication software. To achieve our goal, we stuck by one rule: keep it simple.

Because they have always been top-notch, our Client Success Team was instructed to maintain business as usual. We strive to transcend your expectations, provide superior communication, and employ a problem solver mentality. We provide these through our stellar Client Success Representatives.

Transcend Expectations

We specialize in training. It’s no surprise our Client Success Reps are thoroughly prepared to handle sticky situations. Their abilities will consistently transcend your expectations.

Our Client Success Reps are here to see you out-perform, out-shine, and out-grow your current safety culture.

Out-perform, Out-shine, and Out-grow your Current Safety Culture.

Superior Communication

A key indicator of employee satisfaction is communication. Ask any truck driver, office employee, or shop worker, etc. They will agree.

Infinit-I Workforce Solutions has reformulated the traditional customer service model. Instead of waiting for you to call us with problems, we proactively seek out potential issues in a bi-monthly check-in.

No need to dial a call center, select your prompts, and wait for the next available representative. Our Success Team reaches out to you, saving you time while simultaneously driving you to success.

Problem Solvers’ Mentality

Infinit-I Workforce Solutions not only created the Five Leadership Principles, we employ them. During your chat, let them know which areas of your company you would like to improve. We will show you what it means to “Propel the Psychology of a Problem Solver.”

Our Client Success Reps are well versed in the content of our resource library. They will happily recommend and assign training courses to your employees.

While other companies are scaling back their client support, we are expanding. Where they are cutting availability, we’re building ours. Where they have you on hold for 30 or 60 minutes, we respond as quickly as always.

In addition to your own dedicated CSR, you can now take advantage of our learning management system for free. Get to know us during your 30-Day Complimentary Trial, our gift to an industry under stress.

Our success model is proactive. It is effective. And most importantly, it is personal. We call them Client Success Reps for a reason. You will win! Let us prove it to you.

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5 Intangible Must Haves that Truckers Crave in the Job Market

5 Intangible Must Haves that Truckers Crave in the Job Market

Wow! Dan Baker, what an insightful thinker!

We can’t stop talking about the inspiring webinar this week featuring Dan Baker, so we decided to blog about it.

His wisdom and knowledge and overall-attitude about truck drivers are downright infectious! (Bad choice of words during a pandemic?)

The trucking industry moves fast. If you’ve never seen the inside of an operations department, you may not realize the stress and anxiety that exists. One might compare the energy level to the trading floor of the stock exchange, or the stress of air traffic control.

All of this with a solitary purpose, deliver consumer goods on time.

What is a Cultural Relationship?

Research states that employee satisfaction is one of the most important factors in retention. One employee’s attitude can change the feeling of an entire workspace, either positively or negatively.

Bright HR introduces the concept of a psychological contract between employers and employees. The idea states that employers have an obligation to recognize the mental state of their employees and identify potential issues that may arise.

A company’s culture has become a prevalent topic in the working world. Leadership is focused on creating solid cultural relationships between employees.

Employee dissatisfaction leads to a higher turnover. High turnover leads to lower profitability.

The cost of replacing an employee can be thousands of dollars, depending on their position. Creating a workspace where employees feel respected and valued can support one of the best cost-cutting tools; retention.

Why is it important?

Turnover is an ever-present pain point, especially in the trucking industry where average driver turnover hovers north of 90%. The current driver shortage means there are many options for most drivers to easily find another trucking job.

Most of the time, it’s not about the equipment. Or the sign-on bonus. Or the size of the fleet.  While those are factors in the decision-making process, there are other, non-tangible perks that truck drivers are looking for.

With that in mind, employers are focusing on how to make their company the place drivers want to be.

5 Intangibles Truck Drivers Crave

Honesty

From day one, truck drivers just want to hear the truth. Recruiting, especially in transportation, has become a sales position.

Recruiters are trained in sales tactics. They are instructed to ask open-ended questions to identify value points. Then use those value points to entice the drivers. Sometimes, this can feel like a sales pitch to the driver instead of the beginning of a working relationship.

From the moment a driver posts a resume on a job board, their phone starts ringing nonstop. It is easy to get overwhelmed with all the interviews, emails, and screening they have to participate in.

Remove the vail of the sales pitch. Be honest. If you value that driver, tell them.

Communication

After they are employed, you must be able to carry that through to the operations side. One of the most frustrating things for an employee is lack of communication.

Imagine what it’s like to be sitting in a tractor-trailer, waiting for an assignment. Being told, “I’m working on something for you.” Only to wait hours and hours to be dispatched with absolutely no idea when they might get to start rolling.

That driver, or any employee for that matter, would much rather hear, “I won’t have an assignment for you for another 3 hours.”

They may not be happy about the situation, but setting the expectation is always better than leaving your driver hanging.

Respect

Truck drivers are the ultimate boots on the ground, front-line, in-the-know resources of the industry. And they deserve to be treated as such.

Even though they are not sitting in a cubicle at the terminal every day, they are still just as much a part of the workforce. Dispatchers, safety officers, managers, executives, truck drivers, and everyone in between should see themselves as coworkers.

This is where your company culture determines your employees’ cultural relationship. Do they see themselves as a team with a common goal? Or is it every man for himself?

To create a positive experience for everyone involved, focus on enhancing that relationship. Explore training options to encourage a workforce that shows respect to each other.

Fast Orientation

Since turnover is so high in the trucking industry, drivers can move companies often. They have been involved in every type of orientation available. And most of the time, they flat out don’t want to be there.

They’ve heard the presentations, they’ve filled out the paperwork, they’ve taken tests repeatedly.

With the latest technological advances, the practice of in-person orientation has become all but obsolete. Infinit-I Workforce Solutions allows trucking companies to virtually conduct online orientation from the comfort of their own home.

Orientation begins immediately after a job offer is made. The short, Netflix style videos or new hire paperwork get sent directly to your new driver’s computer, tablet, or smartphone. They can participate in all your regular “class-room style” orientation activities before they even arrive at the terminal.

Truck drivers just want to get on the road. For some, sitting through 3+ days of repetitive orientation is an eternity. We can change that.

To drive

Enough said.

Empty asphalt road in summer.

As previously mentioned, Dan Baker is an expert at creating positive and encouraging cultural relationships, specifically in the trucking industry. His Cultural Relationship Program was born of a need for connection and change.

One thing has become palpably apparent during the national emergencies recently: truck drivers are essential. And they should be treated that way. A strong cultural relationship is mutually beneficial for everyone from the front lines all the way up the ladder.

The Dan Baker Cultural Relationship Program will help you evaluate your business structure and allow you to eliminate weak points and solidify your strengths.

Click here for more information.

Additional Resources:

Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever

Why your Safety Culture will Die without Buy-In. And how to get it.

HOT HOT HOT! Sunshine Threatens Truckers. Here’s What Your Fleet Needs to Know

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Why your Safety Culture will Die without Buy-In. And how to get it.

What is Buy-In?

One of the most used and sought-after business phrases in the workplace today: Buy-In. When you have a project idea, but you are not a decision-maker, you must get the approval of higher-ups to go ahead.

Before the pitch, you must begin campaigning, gathering support from like-minded co-workers who share your vision for the future. Their support is called “Buy-In.”

Think about the process of starting a business. Most likely, you would need the financial support of investors. The first investor is usually the hardest to convince. Once you have a board of supporters, it is easier to get new ones to sign on.

Selling points

As with any business proposal, the pitch must include the top benefits of the product you wish to implement. Find the aspects of the product that will benefit your company the most and bring those to the presentation.

For instance, your decision-makers may be concerned about the additional workload with this new product. Focus on the redistribution of work that is offered by Infinit-I Workforce Solutions.

They may say the budget doesn’t call for an additional product. In that case, look for all the returns offered by the investment. For example, Infinit-I Workforce Solutions has been proven to reduce the number of accidents for clients.

One prevented accident could save a company thousands of dollars. In that case, the system pays for itself.

When the issue is budget-related, ask yourself what factors you examine when putting a price on your driver’s safety. How are those factors weighted?

Of course, this is a silly question. There is nothing more important than the safety of your fleet. When the return on investment is life or death, establishing a solid safety culture is paramount.

Push Back

When faced with changes, people naturally look for reasons to push back. Humans respect a routine. We feel most at ease when there are no surprises or new tasks to learn. Stepping out of one’s comfort zone is scary to some.

So, when pitching a new project, you will run into some nay-sayers who are not interested in advancing their skills but would rather coast through another day. Your safety culture, however, should never be diluted just so it appeals to those who are complacent.

“We wanted a well-rounded training program. Training dispatchers how to talk to drivers. Everyone has to understand the industry or there will be communication issues back and forth.”

-Larry Finley, Environmental Health & Safety Manager, White Arrow, LLC

As with any profession, employers tend to get the most push back from veterans of the industry. They will hear things like…

“We’ve never had to do this before.”

“I’ve never had an accident.”

Handling Objections

Of course, neither of these are qualifiers to skimp out on training. Accidents and incidents can happen at any moment, to anyone.

Experience managers plan for negative feedback. Try to think of every reason an employee might not want to participate. Prepare a rebuttal for each of them.

“I’ll quit before you make me do more training.”

This is, perhaps, the most challenging form of push back. Take a moment to realize the implications of this statement and how it threatens the quality of your safety program. If you have an employee that does not support the improvement and future direction of your company, you should reevaluate their position.

“There is an apex we want to shoot for. Value of training and the value of people and their safety. Do it right, do it safe, and treat everyone like a leader.”

-Jonathan Richardson, Director of Corporate Training, Martin Transport, Inc.

Mission Critical

Above all, you must prepare to counter uncertainties within your target audience. If your goal is to ensure the safety of your fleet, focus on frequent and consistent safety training.

Now, you can do it for free. Infinit-I Workforce Solutions is offering a Complimentary 30-Day Free Trial to help you gain the Buy-In you need to improve your safety culture.

“Safety training doesn’t just come from a vacuum; you have to start someplace… It’s a process that has to be addressed year-over-year with ownership…”

-Craig Hart, Product Manager, Infinit-I Workforce Solutions

Further resources and expert advice are available in the Infinit-I Workforce Solutions Fast Forward Webinar Series.

In other news: 

7 Steps to Get Safety Ideas Out of the Boardroom and Implemented Into Safety Culture

Why Enhanced Safety Culture is Your #1 Money Saver

Premier Safety Culture Advice

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Remembering Those Who are Gone and Dedicated to Keeping Others Safe

Remembering Those Who Are Gone And Dedicated To Keeping Others Safe

In honor of Memorial Day, the team at Infinit-I Workforce Solutions would like to thank all members of our armed services. We stand with you.

We express our sincere gratitude to the ones who are no longer with us; the heroes who made the ultimate sacrifice so that we may be free.

Thank you for your service.

Also, a huge thank you to all the truck drivers over the road who spend countless hours away from their family and friends to support their fellow Americans. You are the backbone of the supply chain.

Memorial Day weekend poses a higher risk for truckers because of road construction, the influx of traffic, and increased fatality rate.

Road Construction

Not only are traffic fines increased in construction zones, so is the risk of fatal accidents. In fact, a whole week in April is dedicated to raising awareness because construction zones are so dangerous.

State DOTs, road safety organizations, government agencies, and private companies come together every year to present National Work Zone Awareness Week. Their goal is to save lives, reminding all drivers to use caution, especially when encountering work zones.

In 2018, 34% of fatal work zone related crashes involved the death of a professional driver. Often, preventable actions cause these crashes such as improper following distance, distracted driving, excessive speeds, etc.

The confusion and frustration that exists in construction zones is normal for truck drivers. They encounter work zones frequently due to the nature of their job.

Keep in mind, four-wheelers are responsible for most CMV accidents. The truck driver and/or the company can still be taken to court, however, even though it’s not their fault.

Influx of traffic

As the summer begins, Memorial Day kicks off road trips, family vacations, and parties. We’ve all been stuck at home, slowly going stir crazy. Shelter in place recommendations have been relaxed as we enter a long-awaited 3-day weekend.

While the rest of the country practiced social distancing, truck drivers got used to less traffic  Drivers have been able to drive faster and deliver loads in a shorter amount of time.

Truckers need to be mindful that this weekend will bring people out of their homes. They will see a large increase in the amount of commuter traffic all over the country.

Increased Fatality Rate

Even though traffic has decreased over the past few months, motor vehicle fatality rates have gone up. The National Safety Council says the United States has seen a 14% increase in the number of fatal accidents since the quarantines started.

All drivers are taking advantage of the less congested roadways. Average speeds have increased, and as a result, this careless driving has caused more accidents.

Some states have seen massive increases in the number of driving fatalities. Arkansas’s number has increased by 16% compared to last year. Louisiana has experienced a 23% increase and Connecticut’s number skyrocketed by 42%.

“Disturbingly, we have open lanes of traffic and an apparent open season on reckless driving,”

Lorraine M. Martin, President and CEO of NSC encourages everyone to drive with caution, especially during the pandemic and crisis. She says driving safely is our civic duty.

“If we won’t do it for ourselves, we should do it for our first responders, our law enforcement and our healthcare workers, who are rightly focused on coronavirus patients and should not be overwhelmed by preventable car crashes.”

– Lorraine M. Martin, NSC president and CEO.

Experts’ Advice

The expert advisory board of Infinit-I Workforce Solutions has advice for trucking companies who are concerned about the health of their company. They have recommended the following best practices to ensure the safety of highways, truck drivers, and the general public:

Create a ‘first-in-class’ safety culture.

The goal of every safety department is to reduce accidents, reduce CSA, and ensure safety is always ‘top-of-mind’ for all employees. The best way to achieve this goal is consistent communication and frequent training.

 

Offer your truck drivers continual safety training.

One of the main challenges in the trucking industry is routing drivers to the terminal to attend safety meetings. Infinit-I Workforce Solutions has virtually solved that problem for good.

The learning management system allows companies to deliver personalized safety training to any employee, anytime, anywhere.

 

Test their retention.

You may be thinking, “How do I know if my employees will pay attention to these safety videos?”

Great question!

On the LMS, you have the option to make them take a test on the content. Users cannot skip the video or halfway pay attention because they will have to start over if they fail the test.

 

Document everything.

If you’re working in the logistics industry, you’ve heard it a million times: “If it isn’t documented, it didn’t happen.”

In most legal cases involving CMV accidents, the first thing a litigation attorney asks for is the safety training records of the driver involved.

Infinit-I Workforce Solutions offers automatic, electronic reporting and tracking. You never have to worry about sign-in sheets or completion record signatures ever again.

 

At Infinit-I Workforce Solutions, we are so grateful to all those who work hard to keep the American dream alive and well.

Please take extra caution this weekend so your family’s next Memorial Day won’t be in honor of you.

 

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5 Bright Future Forecasts for Truckers

The trucking industry is no stranger to adapting to new policies and procedures. The Coronavirus pandemic has presented many challenges that have required rapid change across the industry.

Just as we were settling into the relaxed HOS regulations, they change again. Just as we got comfortable with the open roads offered by fewer cars, society starts going back to work.

The economy will soon begin its recovery as people return to normal. So, what does that mean for the future of trucking?

Job Market

The Coronavirus pandemic has closed the door on new drivers entering the market. Most states have required their driver licensing agencies to severely reduce operations. As many as seventeen states have shuttered them completely.

The President and CEO of the Commercial Vehicle Training Association states that nationwide, we are seeing a 40% decrease in March For the number of new CDLs issued. The CTVA forecasted the number of new drivers entering the market will be reduced by 90% for April and 70% for May.

Tenstreet, a recruiting website for truckers, says student hiring fell 35% in almost 2 months. The hiring rate for experienced drivers is down almost 30%

When these licensing agencies begin to open again, we will likely experience a surge in the number of new student drivers and trainees. An increased supply of truck drivers means driving jobs may become harder to find.

Traffic Increases

In an April 2020 release, the American Transportation Research Institute states 87% of survey respondents have experienced shorter traffic congestion delays. The roadways have been all but cleared due to the Coronavirus pandemic’s stay-at-home measures.

Average truck speeds have increased with fewer commuter vehicles on the road. Research shows truck drivers have been clocking average speeds as high as 25mph above normal.

While truckers have been enjoying open highways with fewer commuters, this trend won’t last too much longer. State governments are slowly lifting restrictions and shelter-in-place orders, eager to get back to normal.

Traffic booms are predicted as non-essential workers begin to rejoin the workforce and remote workers return to their places of business. As always, truck drivers should remain focused and keep safety on the top of their minds.

HOS changes

During the pandemic, truck drivers experienced a regulation that most had never even dreamed of. Hours of service regulations, enacted in the 1930s, were relaxed to accommodate the emergent needs of consumers.

There were stipulations, of course. Only those drivers hauling certain products under the emergency declaration were covered, but their HOS rules were almost completely nonexistent.

However, the regulation brought about some concerns from industry leaders. While it is vital for consumers to receive their necessary items in a timely manner, truck drivers’ lives should not be put at risk. Many safety managers have discouraged their fleet from driving over 11 hours, even though it was federally granted per emergency protocol.

Online Training

Thousands of trucking companies have been integrating online safety training for years. It is a much more convenient option for truck drivers. What once took hours of planning, routing, and dispatching to the terminal for an hourlong safety meeting has been simplified.

Users can attend safety training courses on their electronic devices from their sleeper, their home, or their favorite greasy spoon. Technology allows you to concentrate over coffee and a short stack, instead of snoozing through a town hall meeting while dreaming of getting back on the road.

Remote Orientations

In brainstorming solutions to Coronavirus challenges, Infinit-I Workforce Solutions offers remote online orientation. Trucking companies have realized the benefit of online orientation not only for themselves, but for their new drivers as well.

Much the same as online training, orientation can now be conducted through an LMS platform that offers flexibility and convenience to onboarding drivers.

Truck drivers are no longer required to sit through days of orientation for most companies that have taken advantage of online orientation.

Employers can now assign courses to drivers when they are hired on. Content usually ranges from driver handbooks, safety videos, orientation, etc.

Drivers receive all the information before they even head out to the terminal for their first day. Those resources are available to the driver at a moment’s notice throughout his tenure with that company.

No more worrying about finding your tossed aside handbook or losing your fuel book. It is all saved on your phone.

So, what is your best plan of action?

Get comfy with technology.

The movement has already begun from paper to computers, just like converting from paper logs to ELDs.  We are headed toward a future where all training and orientation content will be offered exclusively online.

 

 

More Interesting Articles:

FMCSA is Changing HOS… Again! 4 New HOS Rules

 

Uber Freight and CloudTrucks Give Truckers New Opportunities

 

8 Ways Truckers Relieve Stress During the Pandemic

 

CSA Score Reduction, How to Challenge FMCSA Crash Rulings

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