Tag Archive for: trucking industry

FLORIDA'S $411 MILLION VERDICT

This is the largest verdict against a single trucking company in US History. Let that sink in. I am sure you have heard about this devastating accident. This verdict has made headlines all over the country.

The Synopsis


$411 Million Dollar Crash

Duane Washington rode his motorcycle down the interstate on this fateful day, as he often did. Further down the highway, a collision occurred. Having seen the accident, possibly seconds too late, a truck driver jackknifed his tractor-trailer to avoid the collision. A total of 45 vehicles were involved in this accident.

According to Duane Washington’s lawyer, Washington was not able to avoid the jackknifed truck because its emergency lights were not in use. If Washington had seen emergency flashers, he may not have smashed into the back of the truck and been thrown into the median. He may not have suffered life-altering injuries from which he will never fully recover.

If the driver had just turned on his lights in the emergency lane, Top Auto may still have its own authority. They may have been more defensible in court. They may have been able to settle.

This case has set a precedent for all future trials involving commercial motor vehicles.

The Advice


I spoke with a colleague of mine, a safety manager from my previous employment. We reminisced shortly before I turned the conversation to business. I wanted to know his thoughts on the latest nuclear verdict to hit the news.

Lady Justice“What if I was sitting in the courtroom when the $411 million verdict was handed over? How would I explain it to my employees, or to my boss? How would I explain it to my family?”

He went on to admit this kind of loss would be devastating for most trucking companies in operation today.

“Drivers make mistakes. Properly trained drivers make smaller mistakes.”

A simple statement, yet the sentiment echoed in my head for some time.  While it is impossible to eliminate human error throughout your fleet, you can dramatically reduce the number of mistakes committed through behavioral changes. Frequent and consistent training brings about small changes over time. Each of those small behavioral changes contributes to safer driving habits, safer drivers, and safer roadways for all.

The Solution


While hindsight may be 2020 now for Top Auto Express, it is far too late for the (no longer operating) trucking company to be proactive in driver training. However, here are a few courses that could have helped them avoid such a damaging verdict:

Collisions, Rollovers, & Jackknifing

  1. At the Scene of an Accident
  2. Driver Factors
  3. Fixed Object Collisions – High Speed
  4. Fixed Object Collisions – Low Speed
  5. Highway Factors
  6. Jackknifing
  7. Load Effects

Speed and Space Management

  1. Stopping Distance
  2. Spatial Awareness
  3. Incident Avoidance

At the Scene of an Accident

  1. Be Concerned About Litigation
  2. Trucking Companies Are Targets
  3. Do What You Say You’ll Do
  4. Responding to the Catastrophic Event
  5. What to Gather at the Scene
  6. The Care of Your Driver
  7. Accident Procedures

Uncategorized

  1. Heavy Trucking Braking System & Braking Techniques
  2. Inoperative Taillights
  3. Inoperative Headlamps
  4. Triangle Placement
  5. Operating CMV with Lamps – Reflectors Obscured
  6. Changing Lanes for CMV Drivers
  7. Tailgating
  8. Unsafe Driving Acts of Motorists Around Large Trucks

Download your free copy of our course catalog here.

Videos for every need

The courses listed above were all available on the Infinit-I platform at the time of the accident. Each of these was an opportunity to create safer driving habits for the drivers of Top Auto Express. Even if the driver had been properly trained, but was not able to avoid the accident, the verdict would have likely been much smaller if he had reacted properly.

“Drivers make mistakes. Properly trained drivers make smaller mistakes.”

The BIG Question


What would a $411 million verdict mean for your company? Join the discussion on our newest LinkedIn page for Trucking Safety Professionals.

If you are not a current client of ours, but you see value in the discussion, follow this link for a quick overview of what our platform can do for you, your company, your drivers, your owners, and other stakeholders such as insurance providers and business partners. Now, you can take advantage of the Infinit-I system absolutely free.

In just 30 days, we promise:30-Complimentary Trial

  • – Reduced Accidents
  • – Reduced Violations
  • – Reduced Training Time
  • – Reduced Driver Turnover
  • – Increased Profitability
  • – Increased Litigation Protection
  • – Fleet-Wide Communication
  • – Simplified Safety Training

Start your complimentary trial today with the most trusted, preferred, and referred learning management system in the trucking industry. Enhance your safety culture and create safer drivers with Infinit-I Workforce Solutions.

TOP 5 "WHAT IFS"

My days in dispatch have provided me with many stories, insights, and anecdotes about a career spent supporting truck drivers. Some stories help me relate to others in the industry, some create a bond with drivers, some are told just to get a laugh.

But this story, this one will stick with me forever.

I worked with a driver named Pete Greenly. About 99% of the time, Pete was the best driver a dispatcher could ask for. His trip plans were flawless. His fuel/idle percentage was low. He was always happy and made my job easy. Pete helped me achieve operating metrics, and he told me how to advise other drivers. We made a great team.

Must Service Business


Our company coined high priority loads as “Must Service Business,” or MSB loads. Whenever a planner would pop up above the cubicle and announce, “I have an MSB with a tight schedule, who can do it?” My answer was a resounding, “Put it on Pete.”

He absolutely loved trucking and life on the road. His eyes would light up after making on-time delivery on a tight load. Or getting his truck washed. He was proud of his career and his performance, and rightly so. But that 1% where he was off his game was difficult for us both.

MUST SERVE BUSINESS

Mr. Greenly struggled with two addictions: gambling and drinking. And when one of his demons took hold of him, he became powerless to the other.

This story is about a particular MSB load, planned almost to the minute. We were hauling for a home goods liquidator on the east coast who paid a lot to move freight but expected perfection.

“Put it on Pete.”

If there was ever a driver who could make this load on time, it was him. The route took him right through Philly, his hometown. We even planned for him to take his 30-minute break with his daughter so they could enjoy a late dinner together. If he stuck to our very tight trip plan, he would have rolled up to the receiver with a couple of minutes to spare.

I put the load on Pete, helped him plan, and let him ride. I clocked out for the evening with no issues to report to the night shift.

The Next Morning


First thing the next morning: coffee, daily safety brief, check on Pete. He never made it to the receiver. I immediately called to check on him, no answer. I sent a panic message to his truck and called again. No answer.

THE NEXT MORNING

I let the planner know we were late and would have an ETA asap. I pulled the coordinates to Pete’s truck and my heart sank. He had been parked outside a huge casino in Philly since 3 am.  He made a mistake.

As a dispatcher, I had to decide on a plan. Should I make him get the load delivered asap, as not to upset the receiver? No. I had to take care of my driver.

I called the casino and asked for security. They found Pete in the truck, awake but incoherent. I paid for a hotel room and told him to leave his keys at the front desk. I routed another driver to the casino to pick up the load.

Pete spent the rest of the day in that hotel room and was later asked to leave the company. Years of top performance from this driver were squandered in a single evening. Thankfully, everyone was safe, but I couldn’t stop asking myself, “What if?”

Top 5 “What-ifs”


What if my driver had felt pressured to deliver the load for fear of the consequences?

All too often, truck drivers feel the pressure from dispatch to perform at the top of their ability, even to their own detriment. Operations employees sometimes lose the idea that drivers are only human, with limitations, and their safety should always remain top priority. How do we keep that thought top of mind in the haze of MSB loads, on-time delivery, and pressure from customers?

If you have built an operations team that always strives to perform to the best of their abilities, congratulations to you. That is no easy task. Make sure, however, your team can weigh the pros and cons of running too hard for too long. Your team should feel empowered to make decisions together and trust one another to make the right choice.

What if my driver caused injury or death to innocent bystanders in an accident?

Of all professions, professional truck drivers are at the top when it comes to job-related responsibilities. In addition to their job duties, long hours, time away from home, etc. they are also held to a higher highway standard than most drivers. Hauling an 80,000 lb. machine at highway speeds is no easy task and always takes the drivers undivided attention.

When impaired, it becomes impossible for a driver to give his full focus to the road. To what extent are the dispatcher and the safety department responsible? This is where proactivity is key. Drivers must know the policies and procedures of your company and be reminded often. You can prove your due diligence in training by documenting their regularly scheduled safety training.

What if, in that accident, my driver lost his life?

From time-to-time in the trucking industry, fatal accidents occur. It is perhaps the most difficult scenario to navigate while simultaneously attempting to carry on business. Not only would a loss of life be a terrible situation for his family and friends, but also for his co-workers.

When a tragic event occurs, the strength of your company’s cultural relationship shines through. If you have put in the work to solidify the overall bond of your workforce, they can find the strength to overcome the tough times together.

What if my company had to face litigation because of a driver’s mistake?

Nuclear verdicts, verdicts more than $20 million, are one of the trucking industries hottest topics. When accidents occur, especially preventable accidents, these verdicts can close the doors for some less-than-prosperous trucking companies.

Professional drivers may feel that a nuclear verdict is the company’s problem. That is partly true. When a trucking company is sued, especially after injury or death occurs, it is the responsibility of upper management to take on the challenge.

What if I lose the lawsuit?

But let’s imagine that the company is sued because of an accident, loses the court case, and must pay out millions in damages. Depending on the size of the company, potentially hundreds of people could lose their livelihoods.

Hundreds of truck drivers and office staff could find themselves unemployed, all because of one mistake of one driver or dispatcher.

Infinit-I Award-Winning Training Platform – Here for You


Infiniti Workforce has business and training solutions that will decrease and/or eliminate your doubts and fears regarding these “What ifs?” Our Client Success Representatives spend their days talking to, consulting, and learning from industry professionals just like you. We gather a broad scope of industry best practices and pass that information along with the purpose of making every trucker a safer driver.

To our current clients: What are some of your “What-ifs” that haven’t been mentioned in this article? Email me at Lindsay.Presley@verticalag.com or join the discussion on our newest LinkedIn page for Trucking Safety Professionals.

If you are not a current client of ours, but you see value in the discussion, follow this link for a quick overview of what our platform can do for you, your company, your drivers, your owners, and other stakeholders such as insurance providers and business partners. Now, you can take advantage of the Infinit-I system absolutely free.

In just 30 days, we promise:

  • – Reduced Accidents
  • – Reduced Violations
  • – Reduced Training Time
  • – Reduced Driver Turnover
  • – Increased Profitability
  • – Increased Litigation Protection
  • – Fleet-Wide Communication
  • – Simplified Safety Training

Start your complimentary trial today with the most trusted, preferred, and referred learning management system in the trucking industry. Enhance your safety culture and create safer drivers with Infinit-I Workforce Solutions.

About the Author


About the Author

Lindsay Presley is the Industry Marketer for Infinit-I Workforce Solutions. Specializing in the trucking industry, Lindsay has spent her professional career studying and implementing industry best practices. Her positions have included: recruiter, dispatcher, fleet manager, corporate trainer, copywriter, and industry marketer. She knows every aspect of the business including managing front line drivers, insurance providers, executive management, sales, operations, HR, and training.

Lindsay has garnered her knowledge through extensive dealings in:

·         Tractor-Trailer·         Over the Road
·         Reefer/Dry Van·         Local
·         Medium Duty·         Regional/Dedicated
·         HazMat·         Student Transportation

Lindsay’s specialty is transforming the dispatcher & driver relationship, enhancing safety cultures, & training fleet operations. She lends her unique points of view to the Infinit-I Workforce Solution blog through years of front-line experience. Throughout her career, she states the most rewarding experience was supporting her favorite truckers: running miles and moving freight.

Brake Safety Week

Fast Forward Webinar Series – Infinit-I Workforce Solutions hosts a bi-weekly webinar series focused on delivering leadership skills to trucking companies in the face of the COVID-19 pandemic. Each webisode offers expert advice from industry leaders. Special guests include:

Hit The Brakes! Webinar – August 20, 2020


This week’s webinar was dedicated to Brake Safety Week and we can’t stop… talking about brakes! CVSA utilizes this week to detect maintenance issues regarding brake systems in commercial vehicles and educate drivers on proper requirements. During inspections, enforcement officers will take a close look at the braking system of every tractor-trailer they inspect to ensure highway safety.

Any vehicles found in violation of operational regulations will be placed out of service until the violation is corrected. Last year, 13% of CMVs inspected were found to have some type of regulation severe enough to warrant the vehicle nonoperational. This could mean a portion of your fleet could face a shutdown if the braking systems are not up to standard.

CVSA provides these education videos to help trucking companies prepare for Brake Safety Week. Please contact CVSA or Infinit-I Workforce Solution if you would like further information. Click here for information videos: CVSA Brake Safety Week “Inspection Bitz”

Inspection Bitz include:

  • External Brake Stroke Indicator – The US and Canada require pushrod stroke indicators. Make sure your indicators meet the regulation requirements.
  • Air Leak – Is your audible air leak a violation, OOS condition, or just a minor inconvenience? Learn how to detect, identify, and document audible air leaks before you’re placed out of service.
  • Caged Brake NAIC – Only to be applied after an air brake failure should not be used for normal operation. Arizona DPS explains operational requirements.
  • Plastic Hoses – Air tube chafing out of service identification.
  • Brake Adjusters – Identify whether your trailer has manual slack adjusters and whether they are in compliance.

Upcoming Webinars


Check out the schedule of upcoming webinars. Each participant will receive helpful tricks and best practices to not only survive but thrive throughout the rest of the pandemic and beyond. The schedule is listed below. Registration is always free.

September 10, 10:30 am CST

American Trucking Association – Industry Updates and International Road Check

September 17, 10:30 am CST

FMCSA Hours of Service – industry changes

October 1, 10:30 am CST

Dealing with Fog and Adverse Weather Conditions

October 15, 10:30 am CST

Intersection Awareness – Intersection Hazards for Drivers

October 29, 10:30 am CST

Reduce Critical Events that trigger reporting

Free Expert Safety Consultation


Future Infinit-I Workforce Solutions Clients: Click here for an expert safety consultation. In just 30 minutes, we can show you how to enhance your safety culture and create safer drivers.

More Articles


Spotted Lanternfly: Operating Without a Permit Could Cost You $20,000

What Your Drivers Need to Know About CVSA’s Upcoming Brake Safety Week

Nuclear Verdicts Entice Fraudsters in New Trucking Exploitation Scheme

Top 5 Surprising Ways Lawyers Attack Trucking Companies – Know Your Risk

Spotted Lanternfly: Operating Without a Permit Could Cost You $20,000

Spotted Lanternfly

Add another quarantine to the list of 2020’s challenges to overcome. This year, the state of Pennsylvania has nearly doubled the number of counties placed under quarantine due to the spotted lanternfly. This travel quarantine applies to 26 Pennsylvania counties through which commercial vehicle operators must be permitted to travel.

The spotted lanternfly was first spotted in the United States in 2014 and have since rapidly expanded their U.S. population. Originating from China, India, and Vietnam, this invasive species has taken favor to many different types of fruit-bearing trees and plants on the east coast.

This year, they are back with a vengeance. Agricultural departments in Pennsylvania and New Jersey estimate 500% and 1000% increases, respectively, in the spotted lanternfly population. Projections by Penn State’s College of Agricultural Sciences show the spotted lanternfly could cause a loss of $324 million to the state’s economy and eliminate close to 3,000 jobs.

The Spotted Lanternfly


While these animals aren’t dangerous to humans, they can be devastating to a wide variety of agriculture and produce. Lanternflies are attracted to grapevines, figs, hops, avocados, and many other fruit-bearing plants. After infestation, they secrete a sweet and sticky substance that adheres to the plants. This secretion is attractive to a type of black mold that can be harmful and even cause plant death.

The spotted lanternfly reproduces by laying dozens of eggs at a time. There is no population control because this species has no natural predators. Without human interference, the lanternfly population has grown exponentially.

At least 26 counties in Pennsylvania are under a strict spotted lanternfly quarantine to stop the spread of the pest. Any business that moves goods through one of the quarantined areas must be permitted to do so. Penn State Extension offers a free training course through which you can receive a permit.

Manager’s Responsibility


At least one person in your company must complete the course and pass the knowledge along to the rest of the fleet. Any company that operates out of compliance could face a civil penalty of up to $20,000. The free course is available here and teaches:

  • – The importance of stopping spotted lanternfly
  • – Lifecycle and habits of SLF
  • – How quarantine zones work
  • – Find and destroy SLF
  • – Quarantine zone best practices

Each unit of your fleet who moves through one of the quarantined zones must be properly trained and carry a permit. Through the Infinit-I Workforce Solutions platform, you can assign custom training to all your drivers and issue their permits. Drivers can access that permit at any time through their resource library, should they be asked to provide it to enforcement officers.

Trucker’s Responsibility


Especially when crossing state or county lines, truck drivers should take special action to ensure they are not contributing to the spread of the insect. Instruct your drivers to complete a thorough search for spotted lanternfly nests on their equipment during their pre- and post-trip inspection.

Infinit-I Workforce Solutions offers comprehensive training content on how to manage spotted lanternfly occurrences. Current clients already have access to these materials and it’s ready to “plug and play” with their current training system.

Lanternfly resources and topics we cover:

  • – Destroying Spotted Lanternfly Egg Masses
  • – Development Stages of the Spotted Lanternfly
  • – How to Comply with Spotted Lanternfly Regulations Fact Sheet
  • – How to Identify and Destroy Spotted Lanternfly Egg Masses
  • – If You See A Spotted Lanternfly, Report It!
  • – Lanternfly Quarantine Zone Map
  • – Spotted Lanternfly Permit Training (Parts 1-5)
  • – Spotted Lanternfly Training Quiz

The US Department of Agriculture recommends destroying spotted lanternfly egg masses if found. Spotted lanternflies make nests on hard surfaces, your drivers should thoroughly check their wheel wells, bumpers, and in/around trailers. The nests, which can resemble tree bark, can be removed easily with any tool with a rigid surface. Scrape the egg mass into a plastic bag filled with rubbing alcohol or hand sanitizer to eliminate the offspring.

We Can Help!


Remember, the state of Pennsylvania requires fleets to carry permits with them throughout the quarantined areas after proper training. We must do our part to suppress the expansion of the spotted lanternfly population.

For Current Infinit-I Workforce Solutions Clients:

Contact your Client Success Rep today to become spotted lanternfly certified and receive your fleet’s permits. Our content catalog has all the training you need to become a certified spotted lanternfly trained fleet.

For Future Infinit-I Workforce Solutions Clients:

Receive your spotted lanternfly training and certification today for free! We are offering a 30-day complimentary trial, no obligation. We can help you choose your designated spotted lanternfly trainer and have you certified by end of business today.

Click here for information about how to receive your fleets certification and permits absolutely free.

Additional Resources:


What Your Drivers Need to Know About CVSA’s Upcoming Brake Safety Week

Nuclear Verdicts Entice Fraudsters in New Trucking Exploitation Scheme

Top 5 Surprising Ways Lawyers Attack Trucking Companies – Know Your Risk

Chuck Norris Says “Thank You, Truckers!” In This Touching Video

 

Infinit-I Workforce Solutions proudly introduces Michael Shipman. Michael is an account executive with Infinit-I. He spends his days bringing in new businesses and overseeing renewals. His favorite part of the job, he tells us, is going out to visit the fleets.

At Infinit-I, we aim not only to provide stellar service, but also to build true relationships with our clients. By getting to know our clients, we can better understand their needs. That’s how we drive you to success.

As soon as the COVID-19 pandemic took hold, Michael began researching different ways to support his clients. As face masks were becoming scarcer, several smaller trucking companies were struggling to get their hands on any.

The Challenge


Michael has worked hard to build relationships with each of his clients. He sees his role not only as Account Executive, but also as a supportive player in the continuity of their business. The pandemic presented new challenges, however, in limiting the amount of face time with clients which he had become accustomed to.

Michael recognized this as a major issue. And as mass panic grew, it because increasingly difficult for truckers to perform their job duties. They were denied bathrooms and showers. They had to go hungry as fast-food restaurants closed their dining area.  Some were forced to sit on a load for weeks due to overwhelmed warehouse workers and piled up inventory.

The Motivation


Back in May, you couldn’t find masks, hand sanitizer, or gloves in any retail store. Even Amazon, the biggest retail store of all, was on backorder. America’s front-line workers were being dealt an injustice, especially if they couldn’t obtain the proper equipment, namely PPE.

That’s when Michael decided to step in and do something. He began searching for the needle in the haystack of medical supplies, face masks. The first struggle was, in fact, finding any available masks that he could get his hands on. Since they weren’t available in stores, he took a different route.

The Deal


The plan was simple, but the means were challenging. Thinking creatively, Michael contacted the American Trucking Association, with whom he had built a solid relationship throughout his five years with Infinit-I Workforce Solutions.

Michael explained intentions and desire to our ATA partners. The ATA felt compelled to get involved as well and arranged a deal. Michael was able to purchase face masks from the ATA’s inventory. Because of his dedication to overcome the improbable, he was able to purchase a shipment of face masks.

The Delivery


Since he was working from home at the time, Michael had several boxes of face masks delivered to his home. After counting, sorting, and organizing hundreds of KN95 masks, Michael was ready. Masked and prepared to social distance, Michael hit the road. He visited 8 of his 5-50 truck fleets across the state of Indiana. He took the proper precautions when visiting the terminals, as not to contribute to their exposure risk.

“We were trying to help fleets out because a lot of them weren’t able to get the supplies they needed, especially the smaller ones. We wanted to show our support, that we are by their side, and there for whatever they need” – Michael Shipman

You can watch the journey here.


Michael’s advice to those who want to help is simply to get involved. Search the internet for ways to give back to your hometown. Most state trucking associations hold events and drives to support truckers. You can also contact the American Trucking Association for further reference.

Thank you to Michael for your diligent effort in keeping your clients rolling. And thank you to America’s truck drivers. Your sacrifice and dedication to the job keeps us on our feet.

Drive safe and don’t forget to wear a mask.

Additional Resources


Top 5 Surprising Ways Lawyers Attack Trucking Companies – Know Your Risk

Chuck Norris Says “Thank You, Truckers!” In This Touching Video

Go Green: How Online Training Saves You Time, Money, and Resources

Increase Fuel Efficiency and Lower Maintenance Costs – Legislation Passed to Improve U.S. Highways

Chuck Norris

Kudos to Truckers! Thank you for keeping America going through the pandemic


The coronavirus has challenged sectors across America, but one sector has proven the lifeblood of the American economy and kept it going: American truckers. They have risked their own personal safety, and they have done a lot of hard work; keeping the U.S. economy rolling while putting products in motion to businesses across the nation. Without them, we’d be in for a lot of hurt.

Action Star Chuck Norris Thanks Truckers


Chuck Norris, an action star famous for his role in Walker Texas Ranger, recognizes the role that American truckers have played in keeping America supplied throughout the extended crisis. Norris teamed up with GP Transco, an American trucking carrier out of Illinois, to send a message of gratitude to those who have served on the frontlines of this crisis.

Norris even acted a role in the 1977 classic “Breaker! Breaker!” Chuck Norris continued in saying that without American truck drivers, we wouldn’t have medical supplies, food on the store shelves, or many of the other things that we require. Norris’s grateful message sends goosebumps up your arm.

 

Social Media: Thank a Trucker


Truckers have had such importance that social media has turned the gratitude spotlight toward them with the hashtag #ThankATrucker. These people have been the real heroes in the COVID-19 crisis among others, but we shouldn’t forget how they have helped us to stave off further disasters that could have caused greater harm.

Without truckers, we’d have empty shelves across the nation, and there would be people who would starve. It’d make our situation far more dire. We have seen people from diverse backgrounds on Twitter thanking truckers for their service. Team Penske, for example, was one example of a professional motorsports organization that was thanking truckers, and you had others as well like eCapital Corporation, Blackburn Energy, and even President Donald Trump has reminded America to thank truckers for keeping the United States moving.

Tough Job That Deserves a Thanks


TOUGH JOB THAT DESERVES A THANKSTruckers do a tough job, and many times, they don’t even receive recognition for it. They stay on the road sometimes for weeks or even months at a time away from family. Truckers work for up to 11 hours per day, day in and day out. This takes its toll, and we have to recognize the sacrifice that truckers make every day helping to keep the American economy in blossom. We have to salute those on the frontlines because, without them, our way of life would change greatly.

Many times, you see these harsh stereotypes about truckers that make people even look down on them, but if it wasn’t for truckers, we would have no food on our shelves or medical supplies in our hospitals right now.

Essential at All Times


One of the things that we should keep in mind is that truckers matter at all times. The work that they do matters, not just during a crisis. Without them, the American economy would grind to a screeching halt. An important thing that we have done has been to promote unity across the nation. We don’t want divisions at a time like this. You have many people who put their lives on the line with this pandemic, and they have done it selflessly to help other people.

We should also take the time to honor the other essential workers even above and beyond the truckers like:

  • Police officers
  • Grocery store workers
  • Hospital workers
  • Farmers
  • Home health aides

Everyone who has worked during the pandemic as an essential worker deserves recognition for their hard work and serving the nation in a time where it is vulnerable. As the coronavirus cases within the United States hit 4.11 million people, we have seen an increased risk that people will get exposed to it. Without taking the right precautions, this will harm our nation.

Who All Has Said Thanks to Truckers?


You have a few different businesses that have given their thanks to the truckers on our American highways. Some of the other businesses that have noticed what truckers do for America include:

  • Peterbilt Motor Co.
  • Pilot Flying J
  • TravelCenters of America
  • FMCSA
  • Bestpass

Essential to the Economy and Our Lives


What semi-trucks do for America is keep the economy rolling, but they also protect our lives because society couldn’t operate this essential job. We need people who can deliver the goods to businesses across the United States. You have short-haul truckers who might spend one night out on the road per week at a minimum, but you have other truckers who are known to spend months at a time out on American highways.

Running in and out of COVID-19 Hotspots


Truckers go everywhere. You’d be hard-pressed to identify a single place in the United States where truckers haven’t been. In fact, some have even gone into Canada and Mexico. The job takes you all over the nation, but during a pandemic, this means running in places where you might have a high number of COVID-19 cases. That increases the risk that you will catch COVID-19 while on the job, and these American heroes do it selflessly and without complaining.

National Truck Driver Appreciation Week


From September 13th to September 19th, we celebrate National Truck Driver Appreciation Week in honor of the truck drivers who continue to operate on the road today. An estimated 3.5 million truck drivers on the road help to supply this demand, and not only do they deliver goods, they usually do it securely and on time. Americans in all 50 states have recognized the importance of truckers, and we have seen a number of things done for truckers. For example, you have kids passing out meals to truckers, and at other times, you have people holding signs that say, “I heart truckers.”

We love our trucker

How can we observe this week in honor of truckers? To show our appreciation, you might send a simple thank you note to a trucker. You’d be surprised what a simple thank you means to them. National Truck Driver Appreciation Week first began in 1998, and they have continued it ever since.

Awareness of Resources


During this time of difficulty, we should understand where to get the necessary resources as truckers. Groups like the Atlantic Provinces Trucking Association posts on social media about the different places that you can go to get takeout, showers, and laundry facilities. We want to go the extra mile to make things as easy for truckers as we possibly can during this time. We would not be able to survive the current crisis without the esteemed help of our brothers and sisters on the highway.

Some truckers have decided not to even come home because of how they fear that, with their job, they might bring something home to the family. That shows selflessness and commitment. A lot of truck drivers aren’t accustomed to receiving acts of kindness, so it can be unusual when they experience it from someone. Small gestures of kindness to our trucking brethren can go a long way to boosting their morale and making the long and lonely drive a little more comfortable than what it would have been otherwise. If you know a trucker in your life, please give them a thank you.

 

Thank you

Check out this great post dedicated to all the truck drivers that need some love so lets thank a trucker today

We’ve been hard at work! Now, we are giving you a sneak peek at our August 2020 releases. We have put together a series of updated video content to ensure your drivers have the latest information.

Not only are we creating and releasing new content; we are also updating our existing content. Experience the new look and feel of our brand new, up-to-date, Hours of Service, and School Bus training videos.

Your Client Success Representative will gladly introduce this new content to you. Give us a call and we will assign it to your fleet immediately.

Trucking – Hours of Service Series


Introduction to Hours of Service

A quick intro discussing who must comply with the new HOS regulations.

Video Length: 2:38

The 14-Hour Window, 11-Hour Limit, 60- 70-Hour Limit

Detailed explanation about the three maximum duty limits under the house of service regulations for commercial motor vehicle operators.

Video Length: 3:28

The Thirty Minute Break and 34-Hour Restart

We take a close look at the hours of service regulations regarding the 30-minute break and 34-hour restart.

Video Length: 2:08

On-Duty Time, Travel Time, and Off-Duty Time

This session details the differences between on-duty, off-duty, and travel time according to FMCSA hours of service regulations.

Video Length – 3:36

The Sleeper Berth Provision

We focus on the nuances of using the sleeper berth to serve required hours off-duty while on the road.

Video Length – 5:05

The Driver’s Daily Logbook

Even if drivers utilize the updated ELD method of tracking hours of service, they should still know how to manually fill out a paper logbook. This video covers the details on:

  • – What a logbook looks like
  • – What information is required
  • – How to record this information properly
  • – How long to keep the logs and where

Video Length: 4:06

Interstate Truck Driver’s Guide to Hours of Service

The FMCSA provides this guidebook that covers specifics of the hours of service rules. Learn about:

  • – Regulations
  • – Who must comply
  • – Time limits
  • – On-duty vs. off-duty
  • – Rule exemptions
  • – How to record hours served

Length: 28 pages 

Hours of Service ELD

This module teaches how ELDs work, who must use them, and why they are an improvement on how drivers track their hours.

Video Length: 4:25

Exemptions/Exceptions

Driving situations where hours of service may not apply or may function a little differently. This section discusses some hours of service exceptions and their corresponding rules.

Video Length: 2:57

Hours of Service Changes in 2020

Information regarding the recent changes made to the FMCSA hours of service regulations.

Video Length: 2:08

 

Schools


School Bus – Security

Learn Basic procedures for coping with security hazards on your school bus. These include:

  • – Reacting to suspicious persons or devices
  • – Suspected use of a weapon
  • – Bomb threats
  • – Hostage or hijacking situations

Video length: 7:55

 

Spanish Videos


Lane Restrictions: Restricciones de Carril

Aprenda cuándo y dónde el conducir en el carril izquierdo es aceptable para vehículos comerciales grandes.

Learn when and where driving in the left lane is acceptable for large commercial vehicles.

Video Length: 5:22

 

Future Clients:


Right now, we are offering complimentary access to our system for 30 days. No money down, no contract, no obligation.

Run us side-by-side with your current learning management system. Why not? It’s free for you! And we love a good challenge.

Infinit-I Workforce Solutions wants to give you 30 days. Because that’s all it takes to prove our value and earn your trust. Click here to sign up today!

 

 

Additional Resources:


It’s a Trap! Safe Driver Week – Speeding Blitz.

Gearing Up for Safe Driver Week; Preparing Drivers for Speeding Blitz

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever

Guest Speaker Spotlight

Safe Driver Week is upon us once again; this year’s focus is speeding. The industry expects to see an increase in the number of citations and warnings issued this week compared to normal. Especially since excessive speeds have become common during the pandemic.

Infinit-I Workforce Solutions is working to support trucking companies throughout speed week by getting advice directly from the source. We assembled a panel of experts whose advice will drive us to success.

A live webinar will take place July 9th, 2020 at 10:30 am CT featuring the following speakers:

Mark Rhea, CDS  

  • Truck Transportation Executive, 34 years
  • Certified Safety Director (NATMI and TXTA)
  • Licensed CDL and CMV Inspector, Texas DPS
  • Freight/Logistics Advisory Board, Council of Governments for North Texas/Cedar Valley College
  • Commissioned Officer, U.S. Army
  • Trucking Industry Consultant

Christopher J. Turner, Esq.

  • Director of Crash and Data Programs, Commercial Vehicle Safety Alliance
  • Past President, CVSA
  • Former Kansas Highway Patrol Officer

Major Chris Nordloh

  • Commercial Vehicle Enforcement Coordinator, Texas DPS
  • 20+ years in the Commercial Vehicle Enforcement Service of the Texas Highway Patrol
  • Secretary, CVSA

Their credentials alone should be more than enough to prove that you need to be here.

But if you need more proof, here you go:

Speeding


Looking for the most efficient way to slow your drivers down without sacrificing profitability? Keep talking about it.

Speed is a constant factor that takes continual adjustment. Your drivers must be hard-wired to think about speeding as soon as they climb in the tractor. There are two main reasons why a truck driver feels the need to operate at an excessive speed:

  • Indifference or Lack of training – Some drivers out there just don’t care about speed limits. And they will admit as much. When they see their speedometer reaching the upper limits, the only thing on their mind is, “more miles, more money.”

However, they fail to recognize that being pulled over for speeding or a traffic accident will slow them down. A severe accident could slow them down for days, if not forever.

  • Pressure from Dispatcher – The relationship between a driver and dispatcher requires a delicate balance of management, cooperation, and friendship. When the balance is disrupted, you may have drivers or dispatchers intentionally underperforming.

Are your dispatchers and drivers friends or simply acquaintances? It is difficult to maintain a healthy relationship over the phone or through dispatch messages. A healthy relationship will not only improve employee morale but will also enhance your safety culture. You will experience an increase in productivity when everyone is committed to working together.

And Infinit-I Workforce Solutions has two solutions:

  • – Our 850+ training videos are an effective way to drive the right behaviors over time. It has been proven that frequent and consistent training keeps safety top-of-mind.
  • – Infinit-I Workforce Solutions offers a 52-week course that focuses directly on improving the relationship of your drivers and dispatchers. You will see immediate results in communication and cooperation with The Dan Baker Cultural Relationship Program. Learn more here.

Seatbelts


Is there ever an excuse to operate sans-seatbelt?

Simple answer: NO!

We know it’s illegal. We know it’s unsafe. We know the likelihood of injury or death is much higher without one. So why do some drivers choose to go without? Accountability.

“I didn’t know I was supposed to wear a seatbelt.”

How well do you think that would go over with a DOT officer, especially during Safe Driver Week? The good news is: Infinit-I Workforce Solutions recognizes this as a real, conquerable issue. We have training ready and available to be assigned today.

Our learning management system will allow you to assign training videos based on the areas of your company you would like to strengthen. We will automatically track all training, testing, and acknowledgment in our database. You will have immediate access to all your training records anytime, anywhere.

Cellphones


Since the adoption of touch screen technology, large truck occupant fatalities have maintained an upward trend. Correlation, in this case, may not necessarily mean causation. We do know, however, that mobile phone usage is a huge problem.

Officers will be on the lookout for “cellphone drivers” during the blitz. Make sure your drivers are aware of your company’s cell phone/mobile device policy as soon as possible.

Ideally, you would like to have their signature on file as proof of acknowledgment of your policy. This practice not only encourages safe driving, but also reduces your company’s liability in case of an accident. Readily available documentation will prove your due diligence and mitigate risk.


You MUST prepare for Safe Driver Week. Infinit-I Workforce Solutions already has a process in place to help you accomplish these goals. Don’t worry about developing a training plan, getting it approved, and maintaining participation after deploying it to your fleet.

We’ll do it for you.

An enhanced safety culture is just a few minutes away. Call today. We’ll walk you through it.

Keep Reading…


Gearing Up for Safe Driver Week; Preparing Drivers for Speeding Blitz

7 New Social Responsibilities of Truckers; COVID-19 + July 4th

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

 

The Commercial Vehicle Safety Alliance (CVSA) is an international effort between industry participants, focused on improving roadway safety. They maintain efforts to educate all drivers in several categories, including International Roadchecks, Brake Safety, Hazardous Materials, etc.

The Operation Safe Driver Program was created by the CVSA to bring awareness to the significance of proper driver behaviors.

Safe Driver Week takes place July 12-18 this year with speeding as the main target. Officers will especially be looking for drivers who are operating at excess speeds. Last year, over 17,500 speeding tickets were issued to commercial and passenger vehicles during the weeklong blitz.

Last year during the same week, CMV drivers received more speeding tickets than the following, combined:

  • – Failure to Wear a Seatbelt
  • – Using a Handheld Phone/Texting
  • – Improper Lane Change
  • – Possession/Influence of drugs or alcohol

Why is it important?

Most accidents involving a CMV are caused by driver behavior, but most often, it wasn’t the trucker’s fault. With crowded highways, speeding four-wheelers, and governed big rigs, traffic accidents are inevitable. Proper training and awareness can significantly reduce the likelihood of an accident involving you or your drivers.

Speed-related issues cause 9,378 crash fatalities in 2018.

9,378 people are dead because someone was driving too fast. Excessive speed is always avoidable and always unacceptable.

No load is worth your life or the lives of others around you.

What are we doing?

Infiniti Workforce Solutions is sponsoring an exclusive webinar for all safety personnel. We will be discussing CVSA’s Safe Driver Week focused on speeding. Three industry experts will be giving best practice advice to help you prepare your fleet.

Here’s the lineup of guests:

-Mark Rhea, Industry Consultant, Infinit-I Workforce Solutions

-Chris Turner, Director of Crash and Data Programs, Commercial Vehicle Safety Alliance

-Major Chris Nordloh, Commercial Vehicle Enforcement Coordinator, Texas Department of Public Safety

If you want to be proactive during the weeklong blitz, do not miss this webinar. Registration is free. Sign up here.

Infinit-I Workforce Solutions is offering a 30-Day Complimentary Trial to new users.

Absolutely free, no-obligation. Because 30 days is more than enough to prove our value.

And if not, you’ve had access to transportation’s #1 learning management system for free. No cost, whatsoever!

Here’s what you’ll gain:

Automatic Documentation – A rock-solid LMS that captures training and tests your employees on what they learned

Content Library – More content than any other transportation LMS. 850 training videos.

Unmatched Service – Dedicated Client Success Rep who works for you.

Enhance your safety culture today, click here to learn how.

 

Additional Resources:

7 New Social Responsibilities of Truckers; COVID-19 + July 4th

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever

Infinit-I Award-Winning Training Platform

Through the first half of 2020, the trucking industry has made major adjustments to a “new normal.” Our procedures have evolved to maintain efficiency in a wounded economic environment. And yet, we survived.

Resistance to change is common, as amendments to the status quo can be challenging. Stepping outside our comfort zone, however, is an opportunity for personal and professional growth. We were motivated, because of the pandemic, to protect our greatest assets.

You, as a client, are our most valuable asset.

For us, it really wasn’t much of a stretch. We pride ourselves on our unrelenting customer service. The pandemic has allowed us to prove it to a broader audience who, amid the crises, sought affirmation.

For the past six months, our clients continued their success through our training and communication software. To achieve our goal, we stuck by one rule: keep it simple.

Because they have always been top-notch, our Client Success Team was instructed to maintain business as usual. We strive to transcend your expectations, provide superior communication, and employ a problem solver mentality. We provide these through our stellar Client Success Representatives.

Transcend Expectations


We specialize in training. It’s no surprise our Client Success Reps are thoroughly prepared to handle sticky situations. Their abilities will consistently transcend your expectations.

Our Client Success Reps are here to see you out-perform, out-shine, and out-grow your current safety culture.

Out-perform, Out-shine, and Out-grow your Current Safety Culture.

Superior Communication


A key indicator of employee satisfaction is communication. Ask any truck driver, office employee, or shop worker, etc. They will agree.

Infinit-I Workforce Solutions has reformulated the traditional customer service model. Instead of waiting for you to call us with problems, we proactively seek out potential issues in a bi-monthly check-in.

No need to dial a call center, select your prompts, and wait for the next available representative. Our Success Team reaches out to you, saving you time while simultaneously driving you to success.

Problem Solvers’ Mentality


Infinit-I Workforce Solutions not only created the Five Leadership Principles, we employ them. During your chat, let them know which areas of your company you would like to improve. We will show you what it means to “Propel the Psychology of a Problem Solver.”

Our Client Success Reps are well versed in the content of our resource library. They will happily recommend and assign training courses to your employees.


While other companies are scaling back their client support, we are expanding. Where they are cutting availability, we’re building ours. Where they have you on hold for 30 or 60 minutes, we respond as quickly as always.

In addition to your own dedicated CSR, you can now take advantage of our learning management system for free. Get to know us during your 30-Day Complimentary Trial, our gift to an industry under stress.

Our success model is proactive. It is effective. And most importantly, it is personal. We call them Client Success Reps for a reason. You will win! Let us prove it to you.